Navigation Links
How Health Plans Can Turn Customer Touch Points into a Competitive Advantage – Whitepaper Release
Date:5/18/2010

Arcadia Solutions, a national consultancy providing unique IT solutions for the healthcare industry, announces a new whitepaper on the topic: How Health Plans Can Turn Customer Touch Points into a Competitive Advantage.

Burlington, MA (PRWEB) May 18, 2010 -- Arcadia Solutions, a national consultancy providing unique IT solutions for the healthcare industry, announces a new whitepaper on the topic: How Health Plans Can Turn Customer Touch Points into a Competitive Advantage.

Vital to health plan growth is the continued and improved interaction with members, providers, employers and brokers over multiple communication channels. Health plan executives seek to enhance the effectiveness and efficiencies of these channels and the constituent touch points the represent. Executives are challenged by the sheer number of vendor options, legacy connectivity, budget constraints, change management requirements, process re-alignment, timing, and more.

The message behind Arcadia Solutions’ new whitepaper is based on years of health plan solutions delivery. It focuses on a comprehensive set of key touch points and how best to match and leverage the technologies available with strategy, processes, and organizational requirements, moving beyond financial benefit to broad customer satisfaction and risk mitigation benefits. The whitepaper delivers a compelling overview of the roadmap and metrics required to develop your portfolio of channel initiatives including:

-   Why Do Health Plans Struggle to Prioritize Their Efforts?
-   Understanding How Health Plans Interact With People
-   How to Assess Potential Value Creation
-   Health Plan Channel Maturity Model – the Touch Point Frontier

“Health plans have no clear picture of the value of their channel portfolio, where to make investments, nor the potential value of the investments they are already making,” said Greg Chittim, Principal Consultant at Arcadia. “By measuring and understanding channels’ contribution to the financial health, customer satisfaction, and risk mitigation efforts of a plan, IT and business executives can make informed decisions that drive their strategic goals.” continues Greg.

In addition to the thought leadership highlighted in this whitepaper, Arcadia offers vast IT solutions across all sectors of the healthcare industry. To request this whitepaper or receive more information on our other services, visit us at www.arcadiasolutions.com.

About Arcadia Solutions
Arcadia Solutions is a national healthcare consultancy, working with healthcare providers and payers to deliver data-driven solutions that transform our clients’ clinical, operational and financial performance. Our thought leaders and industry experts harness information technology as a tool to reduce costs while increasing the value and quality of healthcare in the United States. For more information, visit www.arcadiasolutions.com or call us directly at 781.202.3600.

Contact:
Hjalmer Danielson – Director
Phone: 916-294-0747

###

Read the full story at http://www.prweb.com/releases/Arcadia_Solutions/Health_Plans_Whitepaper/prweb4005374.htm.


'/>"/>
Source: PRWeb
Copyright©2010 Vocus, Inc.
All rights reserved  

Related medicine news :

1. Physical Therapist, Money Launderer and Patient Recruiter Plead Guilty in Connection With Multiple Detroit Health Care Fraud Schemes
2. Happy Feet are Healthy Feet: Common Sense Tips on Taking Care of Your Feet to Survive the Holiday Season
3. Smoking Ban Good Step Toward a Healthier Michigan, Says Blue Cross
4. Kaiser Permanente Gives $5 Million to Childrens Healthcare of Atlanta
5. UPMC Health Plan Offers Brain Fitness Software to Improve Health
6. MassMutual Recognized as One of Americas Healthiest Companies
7. New IAVA Report Reveals Red Tape Facing Veterans in the Military and VA Health Care and Disability Systems
8. Informatics experts contribute to special Health Affairs edition on e-health in the developing world
9. Connecture, Inc. Launches New Technology Package to Increase Health Insurance Carriers' Success in the Online Individual Market
10. National Oncologist Group Warns: Current Health Care Reform Legislation Woefully Short In Addressing Cancer Care Crisis
11. Designs for Health Expands into New Corporate Headquarters
Post Your Comments:
*Name:
*Comment:
*Email:
Related Image:
How Health Plans Can Turn Customer Touch Points into a Competitive Advantage – Whitepaper Release
(Date:10/12/2017)... ANGELES (PRWEB) , ... October 12, 2017 , ... ... Parsa Mohebi Hair Restoration, has recently contributed a medical article to the newly ... on cosmetictown.com. Dr. Mohebi’s article spotlights the hair transplant procedure known as ...
(Date:10/12/2017)... ... ... Leading pediatric oncology experts at Children’s National Health System will ... the International Society of Paediatric Oncology (SIOP) Oct. 12-15. Chaired by Jeffrey ... Disorders at Children’s National, and Stephen P. Hunger, M.D., Chief of the Division ...
(Date:10/12/2017)... RAPIDS, Mich. (PRWEB) , ... October 12, 2017 ... ... Wellness, has been named one of Michigan’s 2017 Best and Brightest in Wellness® ... and Brightest in Wellness® awards program on Friday, Oct. 20 from 7:30 a.m. ...
(Date:10/12/2017)... ... October 12, 2017 , ... In ... taxes a year. In some states—like New York, New Jersey, Massachusetts, Texas, Virginia, ... overseas retirement havens have extremely low property-tax rates, which contributes to the relatively ...
(Date:10/12/2017)... ... 2017 , ... Farm Forward joins Bon Appétit ... institutions in announcing the launch of the Leadership Circle , a program ... raised for food. , Founding members of the Leadership Circle also include Airbnb’s ...
Breaking Medicine News(10 mins):
(Date:10/4/2017)... the Centers for Disease Control and Prevention (CDC), influenza vaccination should ... helping communities across Massachusetts , Connecticut ... shots through the end of the month. *Some exclusions apply ... ... is by the end of October, according to the Centers for Disease ...
(Date:10/2/2017)... , Oct. 2, 2017  AllianceRx Walgreens Prime, ... formed by Walgreens and pharmacy benefit manager Prime Therapeutics ... new brand, which included the unveiling of new signage ... , as well as at a few other company-owned ... new brand to patients, some of whom will begin ...
(Date:9/28/2017)... 28, 2017 Cohen Veterans Bioscience and Early ... of wearable and home sensors for real-time monitoring of ... Foundation, a nonprofit organization focused on disruptive health solutions ... affordable analytical system to record and integrate behavioral, cognitive, ... ...
Breaking Medicine Technology: