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Hospitals introduce family-activated rapid response programs
Date:11/17/2010

feel that their concerns about patient care are not being heard by the health care team. In addition to the initial response triggered by a call to the hotlines, the response team will update the patient/caregivers on the care plan and a follow-up meeting will be scheduled within 24 hours to ensure that all issues have been addressed and resolved.

The creation of the FAST program is the latest in a series of life-saving programs that have seen dramatic results in patient care and outcomes at Kent Hospital. They include the implementation of the Stroke Team, Rapid Response Team, Sepsis Team and Therapeutic Hypothermia treatment.

At Women & Infants, the Patient and Family Hotline is another example of the hospital's commitment to a culture of safety that embraces the input of the patient and those she considers family.


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Contact: Susan McDonald
slmcdonald@wihri.org
401-681-2816
Women & Infants Hospital
Source:Eurekalert

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