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'Hospital of the Future' Report Urges Major Changes
Date:11/20/2008

n the hospital of the future, the expert roundtable suggests the following:

  • Make the business case and sustainable funding to support the widespread adoption of health information technology
  • Redesign business and care processes in tandem with health information technology adoption
  • Use digital technology to support patient-centered hospital care and extend that care beyond the hospital walls
  • Establish reliable authorities to provide technology assessment and technology investment guidance for hospitals
  • Adopt technologies that are labor-saving and integrative across the hospital

Patient-Centered Care

It is the patient who is at the center of care. The patient has the greatest stake in their care and as such, should be respected as an equal partner in their care. The elevation of the patient to partner is not a ceremonial title bestowed for a "feel good" moment, but has significant implications for the quality and safety of patient care. Family members or others to whom the patient is emotionally tied are also part of the health care partnership. According to the report, achieving patient-centered care should be driven by the following actions:

  • Make adoption of patient-centered care values a priority for improving patient safety and patient and staff satisfaction
  • Incorporate patient-centered care principles into the activities of hospital oversight bodies and transparency initiatives
  • Address barriers to patient and family engagement, such as low health literacy and personal and cultural preferences
  • Eliminate disparities in the quality of care for minorities, the poor, the aged and the mentally ill
  • Improve the quality of care for the chronically ill through coordinated, multi-disciplinary care
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SOURCE The Joint Commission
Copyright©2008 PR Newswire.
All rights reserved

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