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Hospital Improves Patient Experience by Adding Email and Web Access in Patient Rooms With Virtual Linux Desktops
Date:7/1/2009

ges, popular patient Web sites that connect patients with chronic illnesses to their friends and families.

"Just as easily as the hospital provides patients with TVs in rooms, now we provide personal computing," said Roger Pruyne, senior programmer/analyst and project manager for the GAMC Patient Computing project. "The solution from NoMachine, Novell and IBM has delivered fantastic results for patients and the IT team. Considering our patients' positive feedback, we're looking to expand the project to other Adventist Health hospital locations."

GAMC says it also plans to extend its use of virtual desktops for employee and clinical use in the future. For more than 100 years, GAMC in Glendale, California, has been on the leading edge of medical technology. The hospital offers a wide range of advanced services, including many that are normally available only in major university-affiliated hospitals.

Using virtualized Linux desktops has kept the costs of the patient service low while maintaining a high level of privacy and security. Updates and maintenance to the software can be made on a centralized server by the hospital's IT staff, while no data is left on the local client monitor after the patient checks out of the hospital room. SUSE Linux Enterprise Desktop from Novell is the operating system that virtualizes the 65 desktops. NoMachine, creator and global distributor of NX desktop and application delivery software, provides complete and efficient remote access. An IBM System x3650 server provides the back-end computing system, and IBM experts also advised GAMC on the project's design.

"Glendale Adventist Medical Center has found a healthy balance of new patient services and lower IT costs," said Inna Kuznetsova, director of IBM Linux strategy. "With Web access to friends and family, the hospital's virtual Linux desktops are improving its patients' real hospital experience."


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SOURCE IBM Corporation
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