About Hartford Healthcare
Hartford Healthcare is one of New England’s most comprehensive integrated healthcare delivery systems, comprising three acute-care hospitals (Hartford Hospital, Windham Hospital and MidState Medical Center), a mental health and substance abuse network, clinical laboratories, rehabilitation facilities, home care services and primary care practices. Its tertiary care teaching facility, Hartford Hospital, founded in 1854, is an 867-bed regional referral center that provides high-quality care in all clinical disciplines. The hospital’s major centers of clinical excellence include cardiology, oncology, emergency services and trauma, mental health, women’s health, orthopedics, bloodless surgery and advanced organ transplantation. Hartford Hospital owns and operates the state’s only air ambulance system, LIFE STAR. As a major teaching hospital, Hartford Hospital is a primary affiliate of the University of Connecticut School of Medicine and Dentistry.
About Hospital Focus5
Established in 2001, Hospital Focus 5 exists to provide the framework, methodology and implementation of the foundational transformation needed for real long-term operational improvement The Hospital Focus 5 process generates meaningful communication and idea flow from the “bottom up” from all employees, but within a structure that supports directed performance targets and goals from the “top down”.
The Focus 5 process puts into place the dynamics to ensure positive cultural transformation and its subsequent efficiency and effectiveness gains by getting hospitals to prioritize around:
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