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Horseheads Dentist Celebrates 25 Years and Several Generations of Healthy Teeth
Date:4/18/2013

family moved to the U.S., his uncle and neighbor were both dentists. He eventually became an associate at a small practice in the town of Horseheads, where he built a modest clientele. But 25 years ago, the owners of the practice decided to move back to their respective home practices to continue with their careers, and Warren was left with a crucial decision.

“When they said they were going to close the practice, I didn’t know what I’d do at first,” he remembered. “But as I thought about it, I thought it would be a great opportunity to start my own practice.” And that’s just what he did.

On March 7, 1988, Dr. Warren Eng moved into a newly-built plaza down the street, and he’s
been there ever since. This spring will mark the 25th anniversary of Horseheads Family Dental Care, and anyone who’s met, hired, or worked for Warren knows that it’s his personality and warmth that keep it alive.

“I like to use an intra-oral camera to take photographs and explain things,” he said, “so the patients get to see and understand what I see. It’s kind of like... ‘welcome to my world.’” And it’s that the sort of symbiotic, doctor-patient relationship that is truly unique to his practice; the kind of thing that feels right at home for his small-town clientele.

“I don’t just look at teeth,” he added, “I look and try to connect with the person that’s attached to them, to learn about their fears and concerns.”

Sarah, for example, is a 7-year-old patient whose parents brought her to Warren about two years ago because of her apprehension around dentists. “I try to earn my patients’ trust any way I can,” said Dr. Eng, “so instead of using drugs to sedate her, I talked to Sarah and discovered that she’s very interested in rocks. When she visited a second time, we talked about her collection and I gave her a fossil to add to it. After th
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