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Home Instead Senior Care Chooses Microsoft Dynamics CRM as Sales and Marketing Platform
Date:3/3/2009

tion, a home-grown contact database and ACT!.

"We needed a single solution that could address the needs of our business performance, franchise development and IT help desk groups," said Roger Baumgart, President at Home Instead Senior Care. "Microsoft Dynamics CRM provides this information on a single platform with easy integration to other Microsoft tools such as Outlook, Excel and Word."

"With Microsoft Dynamics CRM, Home Instead Senior Care will reduce costs by eliminating the need to develop, maintain and enhance a custom CRM solution from the ground up," said Mike Snyder, Principal at Sonoma Partners. "They will also be able to provide higher levels of service and enhance their coaching by having more detailed information about their franchisees."

About Sonoma Partners

Chicago-based Sonoma Partners LLC sells, customizes and implements Microsoft Dynamics CRM for enterprise and mid-size companies throughout the United States. Founded in 2001, it has worked exclusively with Microsoft Dynamics CRM since the Beta release of version 1.0. Microsoft twice awarded Sonoma Partners as the Global Microsoft CRM Partner of the Year. In addition, Sonoma Partners has written multiple books about Microsoft Dynamics CRM for Microsoft Press.

The company's unmatched expertise in Microsoft Dynamics CRM offers a rapid path to value and return on investment. In addition, Sonoma Partners has extensive experience in several vertical industries, including franchises, real estate, healthcare, professional services, and finance.


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SOURCE Sonoma Partners
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