Navigation Links
Home Delivery Medical Transforms Customer Service On the Web for Seniors and Homecare Providers
Date:1/21/2009

HomeDeliveryMedical.com, one of the industry's most respected suppliers of adult diapers, walkers, wheelchairs, nutritionals, diabetic supplies, and other home medical supply, is making a name for itself online as the leader in Customer Service by providing unparalleled support to America's seniors.

Greenville, SC (PRWEB) January 21, 2009 -- Homecare is the fastest growing mode of care in America and is expected to grow 67% by 2017. As such, more seniors and homecare providers are turning to the internet for their medical needs, but is the Internet the safest place for their business? The Internet gives consumers freedom and flexibility, but experts believe this comes at the expense of customer service. The result is that Web-based medical supply businesses could be putting American seniors at tremendous risk.

Once the backbone and measure of every business, customer service has diminished to automated troubleshooting or 1-800 calls to India. The reality is that most businesses have already replaced their employees with buttons, but today, they are reducing their customers to clicks, giving new perspective to the old saying, "Out of Sight, Out of Mind." The effect this has on the average Internet shopper is minimal, but for the elderly who are dependent on customer care and timely delivery, the effects could be devastating.

"This isn't like supplying someone with an iPod or a sweater," states Michael Laico, VP of Operations for HomeDeliveryMedical.com. "Our customers physically need our products for their immediate well-being. It is not to be taken lightly." As customer service dwindles, there has been a large increase in the number of elderly who prefer quality customer service over a couple of dollars in savings. "Fortunately, our customers not only get the best in customer service, they also get the most competitive prices on the web, as well as free samples, so they can test various products and choose the one that is right for them," replies Laico.

"We're founded on 20 years of industry experience and we firmly believe in customer service," says Trey Morrison, Customer Service Manager for HomeDeliveryMedical.com. "Sure the technology has changed, but people haven't. They want to be treated with respect just like they always have."

Laico reports that, "Our customer service agents are so friendly and skilled at what they do that many of them know the clients by name. Just last month a Home Delivery Medical customer was so impressed with Trey's help sizing a certain product line, she felt compelled to send him a gift for his new-born son."

While customer service may only be one piece of the puzzle, it is a large piece that will certainly separate the wheat from the chaff. Poor service is not only irresponsible, it is dangerous and as baby boomers continue to retire, they will turn to the most trusted business for their supplies, not the largest. With the industry's most honest, dependable, and responsive services, Home Delivery Medical is poised to be the leader in online medical supplies and equipment.

About Home Delivery Medical:
Home Delivery Medical provides medical supplies, equipment, and home care health products focused on improving life at home. Shopping on www.HomeDeliveryMedical.com is convenient, reliable, economical, secure, and discreet. All orders for stock items placed before 4:00 pm EST are shipped the same day to anywhere in the nation. With thousands of products and top brands available online, Home Delivery Medical is the industry's premier source for online medical supplies and equipment. For more information, visit www.HomeDeliveryMedical.com or call toll free at 1-866-584-4038.

###

Read the full story at http://www.prweb.com/releases/2009/01/prweb1890924.htm.


'/>"/>
Source: PRWeb
Copyright©2009 Vocus, Inc.
All rights reserved  

Related medicine news :

1. ALS TDI and Asklepios to Develop New Therapeutic Delivery Options for Treating Lou Gehrigs Disease
2. Access Pharmaceuticals Provides an Update on Advances In Its Cobalamin(TM) Oral Drug Delivery Product Development
3. Cost containment focus could have consequences for health care delivery
4. Newly Reactivated Health Economics Research Institute to Launch New Initiatives for Improving Health Care Delivery
5. NABP Expanding Computer-Based Test Delivery to Include Foreign Pharmacy Graduate Equivalency Examination(R)
6. Gold nanoparticles for controlled drug delivery
7. Relsys International Launches the Pharmacovigilance Integrated Services Offering and Significantly Expands Project Delivery Capabilities
8. The Noblis Center for Health Innovation Forecasts 2009 Trends In Provider Health Care Delivery
9. Motorola Extends the Delivery of Personalized Media Experiences to Hospital Group Generale De Sante
10. Transcept Pharmaceuticals to Participate on Drug Delivery Investor Panel
11. EpiVax Receives NIH Grant for $390,000 to Optimize HIV Vaccine Delivery
Post Your Comments:
*Name:
*Comment:
*Email:
Related Image:
Home Delivery Medical Transforms Customer Service On the Web for Seniors and Homecare Providers
(Date:6/26/2016)... ... June 27, 2016 , ... Quality metrics are proliferating ... many ways they remain in the eye of the beholder, according to experts who ... of The American Journal of Managed Care. For the full issue, click here ...
(Date:6/26/2016)... ... June 26, 2016 , ... ... have been diagnosed with endometriosis. These women need a treatment plan to not ... comprehensive approach that can help for preservation of fertility and ultimately achieving a ...
(Date:6/25/2016)... ... 2016 , ... First Choice Emergency Room , the largest network of ... Medical Director of its new Mesquite-Samuell Farm facility. , “We are pleased to ... said Dr. James M. Muzzarelli, Executive Medical Director of First Choice Emergency Room. ...
(Date:6/24/2016)... (PRWEB) , ... June 24, 2016 , ... A recent ... that most people are unfamiliar with. The article goes on to state that individuals ... also many of these less common operations such as calf and cheek reduction. The ...
(Date:6/24/2016)... ... June 24, 2016 , ... Global law firm Greenberg Traurig, P.A. ... The attorneys chosen by their peers for this recognition are considered among the top ... Shareholders received special honors as members of this year’s Legal Elite Hall of Fame: ...
Breaking Medicine News(10 mins):
(Date:6/24/2016)... 2016  Consumers have taken a more active ... more emphasis on patient outcomes. ... the pharmaceutical industry have evolved beyond just providing ... are focusing on becoming more patient-oriented across their ... services that improve health. ...
(Date:6/24/2016)... DUBLIN , June 24, 2016 ... and Markets has announced the addition of the ... their offering. ... products and provides an updated review, including its applications ... covering the total market, which includes three main industries: ...
(Date:6/24/2016)... SAN CLEMENTE, Calif. , June 24, 2016  American Respiratory ... testing company, is now able to perform sophisticated lung assessments in ... Medical Technologies , Inc. Patients are no longer ... to ndd,s EasyOne PRO ® , ARL patients like Jeanne R. ... testing done in the comfort of her own home. ...
Breaking Medicine Technology: