Innovative PayerPro System enhances speed and accuracy of patient orders through determining product coverage based on patients' health insurance plan and medical condition
RICHMOND, Va., March 12 /PRNewswire/ -- Home Care Delivered, Inc., a leading mail-order provider of billable home medical supplies, announced the launch of a proprietary payer management system designed to enhance speed and accuracy of patient medical supply orders.
"Keeping track of the ever-changing insurance payer requirements is critical to the success of our business," said Chief Operating Officer Carol Muratore. "We bill hundreds of insurance plans throughout the country that each present their own set of rules and product allowable amounts. Our PayerPro System ensures that we promptly and accurately ship our patients' supplies within the limits of each particular plan and determines all medical documentation required to receive payment."
Home Care Delivered has made extensive investments in technology to ensure a seamless process from the time a patient is enrolled to the supply shipment and ultimately to billing the insurance claim. The PayerPro System is the latest addition to the company's suite of proprietary software. PayerPro allows the company's customer service representatives to process orders quickly and accurately while patients are handled with care and compassion.
"After thorough research of existing products on the market it became clear that there were no viable options," said Chief Technology Officer Richard Wells. "Home Care Delivered decided to design and build a proprietary system based on the company's unique business needs. The PayerPro System allows Home Care Delivered's customer service representatives to instantly inform patients of the type and amount of products they can receive based on physicians' orders and insurance coverage."
For more information, contact Home Care Delivered toll-free at 800-565-5644 Monday through Friday, 8 AM to 8 PM Eastern Daylight Time or visit www.HomeCareDelivered.com.
ABOUT Home Care Delivered, Inc.
Home Care Delivered is a leading mail-order provider of diabetes testing, incontinence, urology, ostomy and wound care supplies delivered directly to the patient's home. Founded in 1996 and headquartered in Glen Allen, Virginia, Home Care Delivered is dedicated to providing world-class customer support and quality supplies for patients and caregivers nationwide. The company provides clinical professionals with a fast, simple method for referring patients with home medical supply needs. Some of the benefits provided to our customers include insurance verification, claims filing, fast reliable delivery, caring customer service and access to a registered nurse for product use information. For more information, please call 800-565-5644 Monday through Friday, 8 AM - 8 PM Eastern Daylight Time or visit us online at www.HomeCareDelivered.com.
|SOURCE Home Care Delivered, Inc.|
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