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Highmark Blue Cross Blue Shield Products Ranked Among 'America's Best Health Plans'(R)
Date:10/29/2007

PITTSBURGH, Oct. 29 /PRNewswire/ -- Highmark Blue Cross Blue Shield's two products offered through its subsidiary, Keystone Health Plan West, are among "America's Best Health Plans," according to U.S. News & World Report / National Committee for Quality Assurance (NCQA) America's Best Health Plans 2007.

SecurityBlue, Highmark's Medicare Advantage plan was the highest ranked Medicare plan in Pennsylvania and ranked 14th out of 151 health plans throughout the country. In addition, KeystoneBlue HMO was also ranked the highest commercial plan in Pennsylvania and was ranked 22nd out of more than 300 plans nationally. To visit the list, go to the Web site for U.S. News & World Report at http://www.usnews.com.

Highmark Blue Cross Blue Shield's KeystoneBlue HMO product also received recognition as a top performing 'Blue' plan in the fall 2007 Blue Cross Blue Shield Association Report "2007 CAHPS(R) Results." CAHPS is a member satisfaction survey conducted annually by all plans accredited through NCQA. KeystoneBlue HMO placed in the top five among 'Blues' plans in the following categories: How well doctors communicate, claims processing, and ratings of health care, specialist and the health plan.

"Highmark is extremely proud of our rankings which further demonstrate our commitment to provide the highest quality of products and service to our customers," said Donald Fischer, M.D., Highmark's chief medical officer. "Our goal is to continue to offer health care options that help our members live longer, healthier lives."

Several factors determine the rankings such as clinical performance, member satisfaction and NCQA accreditation. Highmark has shown marked improvement in the rates of health screening among its members. Childhood and adolescent combination 2 immunization rates among commercial HMO members are over 85 percent compared nationally to 79.8 percent and 57.7 percent respectively.

This is the third consecutive year that NCQA and U.S. News & World Report have worked together to compile top rankings. The print edition of the magazine will begin to appear on newsstands Oct. 27.

NCQA is an independent, not-for-profit organization dedicated to improving health care quality. Since its founding in 1990, NCQA has been a central figure in driving improvement throughout the health care system, helping to elevate the issue of health care quality to the top of the national agenda.

As one of the states leading health insurers and with nearly 70 years of community involvement, Pittsburgh-based Highmark Blue Cross Blue Shield serves 3.1 million members. The company's mission is to provide access to affordable, quality health care enabling individuals to live longer, healthier lives. Highmark exerts an enormous economic impact throughout Pennsylvania. A recent study states that Highmark's positive impact exceeded $2.5 billion. Highmark Blue Cross Blue Shield employs more than 5,000 people in the region and provides the resources to give its members a greater hand in their health.

Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. For more information about Highmark Blue Cross Blue Shield, visit http://www.highmark.com.


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SOURCE Highmark Blue Cross Blue Shield
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