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High-Performing Healthcare Organizations Have Seven Qualities in Common
Date:3/25/2008

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"By implementing these seven simple truths, healthcare organizations realize a positive difference to the bottom line, establish the organization as an employer of choice, and create a provider of choice," said Berrett. Using these principles, Medical City Dallas has repeatedly been recognized as one of the area's best places to work.

The Circle of Growth philosophy practiced at Beryl establishes that employee loyalty drives customer loyalty, which results in business profitability. To complete the circle, businesses reinvest profits into the professional and personal development of the workforce and the circle begins again. This philosophy has contributed to Beryl's being named one of the best medium-sized businesses to work for in America by the Society for Human Resource Management last year. Previously, Beryl had been named a top employer in all of Texas and one of Dallas/Fort Worth's best places to work for several years.

Spiegelman will be presenting next at the "Power of Impressions" conference sponsored by Beryl's educational arm, The Beryl Institute, March 26-28 in Dallas. The focus of the conference is on enhancing customer service in healthcare. Key presenters include Brian Grubb from the Ritz-Carlton Leadership Center and Chuck Lauer, author and former publisher of "Modern Healthcare." More information is available at http://www.theberylinstitute.net.

About Beryl

Beryl helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a leading provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service to more than three million consumers each year. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. More information is avai
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SOURCE The Beryl Companies
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