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Heartland Information Services Announces Alliance with M*Modal
Date:4/17/2008

Medical transcription company selects partner for speech understanding

capabilities

TOLEDO, Ohio, April 17 /PRNewswire/ -- Heartland Information Services (http://www.heartlandis.com), a medical transcription company located in Toledo, Ohio, recently announced a partnership with M*Modal, which will supply Heartland with advanced speech recognition and understanding technologies. The partnership will enhance Heartland's already unparalleled customer service and transcription quality while expanding its capacity and increasing employee productivity and efficiency.

M*Modal will provide AnyModal CDS (Conversational Documentation Services), their next generation technology that combines speech recognition and natural language understanding to capture and comprehend medical dictation, transforming it into electronic files that can be easily accessed and shared.

"Heartland completed an extensive evaluation process in choosing a speech recognition partner," says Jerry C. Cirino, President and CEO of Heartland. "Speech recognition technology has continued to become more sophisticated in its ability to understand dictation. We chose M*Modal to move forward with us based on their unique capabilities, expertise and experience."

This move from transcribing to editing will enable Heartland to increase its overall capacity and allow current medical transcriptionists to take on more work at a swifter pace. Customers will see the benefits through increased efficiency and quality. The technology also integrates seamlessly with Heartland's current technology platform, GEMSTAR, thus decreasing any inconsistencies while increasing report accuracy.

M*Modal's technology is unique in that it focuses more on "speech understanding" than traditional "speech recognition," acknowledging that word accuracy and verbatim text does not solve the problem. AnyModal CDS is t
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SOURCE Heartland Information Services
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