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Heartland Health Named 2009 Baldrige Award Recipient
Date:12/21/2009

e to congratulate Heartland Health on this outstanding achievement," said Richard Siegrist, president and CEO of Press Ganey Associates. "The Malcolm Baldrige National Quality Award is one of the most prestigious awards an organization can receive, and Heartland is definitely deserving of this award as they have worked extremely hard to improve their organization in order to better care for patients and improve the health of the community."

The 2009 Baldrige Award recipients are expected to be presented with their awards in a ceremony in Washington, D.C., next year.

More information on how Press Ganey helped Heartland Health improve patient flow can be found at http://pressganey.com/cs/12152009/rapid_improvement_in_patient_flow.

The Malcolm Baldrige National Quality Award

Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987 to enhance the competitiveness and performance of U.S. businesses. Originally, three types of organizations were eligible: manufacturers, service companies and small businesses. Congress expanded the program in 1999 to include education and health care organizations, and again in 2007 to include nonprofit organizations (including charities, trade and professional associations, and government agencies). The award promotes excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. The award is not given for specific products or services. Since 1988, 80 organizations have received Baldrige Awards.

Heartland Health

Heartland Health is an integrated
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SOURCE Press Ganey Associates, Inc.
Copyright©2009 PR Newswire.
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