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Healthcare Providers Now Able to Perform Real-Time Patient Eligibility Verification
Date:12/2/2008

ty verification, a rigorous upfront claim submission vetting process, and online access to claim status, the rate of rejected claims with eClaim Revenue Gateway is substantially reduced.

"In today's economy there's an increased urgency to accelerate collections," added Nick Alex, senior vice president and director of product management for SunTrust Treasury & Payment Solutions. "Currently, though, the average medical or dental provider has between 60-120 days of outstanding claims on their books. eClaim Revenue Gateway brings a much-needed improvement to this process."

Providers can use their existing claims processes and systems, or SunTrust eClaim Revenue Gateway software, to upload their electronic claim file, and SunTrust will securely transmit the claims to the full range of participating third party payers. eClaim Revenue Gateway then reconciles payment advices received both electronically and by paper copy. Paper advices received at a SunTrust lockbox are imaged and optical character recognition (OCR) technology converts the required data for electronic processing. All payment advice information is combined and compared to the provider's submitted claims. A fully reconciled electronic file is then created, which providers can easily integrate into their existing practice management or hospital information system for posting - helping keep financial records more current.

Additional benefits of eClaim Revenue Gateway include:

  • Greater flexibility. Multiple implementation options can better meet providers' specific needs and existing systems currently in use.
  • Minimized errors. Erroneous, duplicate, and incomplete claims are reduced during the screening provided by the solution.
  • Maximized cash flow. Claims-on-hand and average claims-to-cash reimbursement cycle days can be reduced, allowing faster po
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SOURCE SunTrust Banks, Inc.
Copyright©2008 PR Newswire.
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