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Healthcare Providers Now Able to Perform Real-Time Patient Eligibility Verification
Date:12/2/2008

New SunTrust eClaim Revenue Gateway Alleviates Insurance Claim Processing and Payment Challenges for Healthcare Providers

ATLANTA, Dec. 2 /PRNewswire-FirstCall/ -- SunTrust Banks, Inc. (NYSE: STI) today announced a new healthcare receivables solution for medical and dental practices of all sizes, as well as hospitals. SunTrust eClaim Revenue Gateway helps providers accelerate insurance claim submissions as well as payment collection and processing so that they can focus more time and resources attending to patient healthcare needs. eClaim Revenue Gateway is a secure, full-service online solution that in a single platform offers providers the ability to streamline and expedite the claim-to-payment process - from eligibility verification and claims submission to payment receipt and reconciliation of claims data.

"We hear from our healthcare clients that they continue to be challenged with managing electronic and paper claim submissions and then reconciling the associated payment and remittance data - all while dealing with multiple health plans, disconnected systems, and regulatory and privacy mandates such as HIPAA," explained David Fuller, executive vice president and division head, Treasury & Payment Solutions, SunTrust. "With eClaim Revenue Gateway, clients are better able to integrate the claim process with the payment services traditionally delivered by a financial institution, thus providing opportunities for increased operational efficiency and faster access to cash receivables."

One of the greatest benefits of eClaim Revenue Gateway is its ability to perform real-time eligibility requests on behalf of the healthcare provider. The service also provides online access to view claim status and to manage the claim denial process. Through a comprehensive program which includes the real-time eligibili
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SOURCE SunTrust Banks, Inc.
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