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Healthcare IT Ops and DevOps Teams Depend on Nastel’s AutoPilot

Nastel Technologies, a global provider of enterprise-grade IT operations analytics and application performance monitoring (APM) solutions, has expanded its footprint inside the technology delivery arm of one of world’s largest healthcare services providers.

According to Peter Ohrenberger, sales director at Nastel, “We’ve replaced an existing monitoring solution because our client required enterprise-wide support of middleware messaging spanning both mainframe and distributed systems, plus open source messaging initiative with ActiveMQ—among other capabilities. Our client’s concerns revolved around making sure more than 1,000 application developers had secured access to middleware messaging services, and more than 20 key administrators maintained tight control over their mainframe and distributed systems platforms—the latter hundreds of mission-critical servers.”

Nastel’s installed solutions, consisting of AutoPilot for MQ Distributed, ActiveMQ Distributed, and APOD (AutoPilot On-Demand, supporting mainframes and distributed systems), combine to provide the visibility and diagnostics on MQ objects and messages—plus full pro-active MQ monitoring capabilities—needed to detect and resolve production problems quickly before end users and business applications are affected.

The firm’s deployment of AutoPilot On-Demand provides DevOps and IT Ops teams with powerful browser-based middleware diagnostics. More than 1,000 users employ APOD to quickly diagnose middleware-related problems and provide secure self-service functions for developers and business units that need visibility into the behavior and performance of applications running in the firm’s IBM MQ environment.

According to Ohrenberger, “We’ve solved the client’s pressing need for a monitoring solution that spans their diverse technology stack, gives administrators the level of analytics, reporting, and assignable access privileges they need, and offers the ease-of-use application developers appreciate.”

Ohrenberger noted that Nastel provides a clear growth pathway for their client. “We’re working with them as a partner, not just a software vendor, so my colleagues and I are collaborating with them to maximize the business benefits of exciting new capabilities such as real-time streaming data analysis and predictive analytics powered by machine learning. These capabilities will enable them to make more and better use of their metrics and data, faster than ever before. That’s the future for enterprise-grade operations intelligence and APM.”

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About Nastel Technologies

Nastel Technologies helps large enterprises collect, analyze, track, and visualize data from virtually any source, from mobile to mainframe. It extracts business value in the form of insights that improve business process performance and enable fast problem resolution. With use cases from financial services to healthcare and telecommunications, Nastel’s enterprise-grade AutoPilot solutions encompass deep real-time monitoring, transaction tracking, and analytics. Spanning applications, middleware, transactions, end-user experience, logs, and mobile services, Nastel is the answer for the toughest APM and operations intelligence challenges.

Nastel is privately held and headquartered in New York, with offices in the U.S., the U.K., France, Germany and Mexico, with an additional network of partners throughout Europe, the Middle East, Latin America and Asia. For more information, visit

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