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Health and Pension Benefits Provider Turns to Xiotech's TimeScale Replication Services to Protect Critical Data
Date:9/25/2007

Hosted Service Provides Cost-Effective, Highly Available and Secure Data Replication for United Mine Workers of America Health and Retirement Funds

EDEN PRAIRIE, Minn., Sept. 25 /PRNewswire/ -- Xiotech Corporation today announced that the United Mine Workers of America (UMWA) Health and Retirement Funds has activated Xiotech(R) TimeScale(TM) Replication Services as the foundation of its new data disaster recovery plan. The hosted service is protecting the health and pension benefit providers' electronic information by providing automated, long-distance replication of critical customer-specific data to a secure remote data center managed by Xiotech.

Headquartered in Washington, D.C., the UMWA Health and Retirement Funds is a group of six multi-employer plans that provides health and pension benefits to retired coal miners and their eligible dependents. The organization's benefit processing system contains a vast amount of historical data required to maintain and process benefits. The organization's board of trustees and HIPAA regulations require that this information be available, accessible and maintained for long periods of time.

Prior to the new Xiotech service, the UMWA Health and Retirement Funds relied on daily tape backups stored at a second location to protect its data, and had reservations about the reliability of the backups, the possibility of data loss, and the security of transporting tapes off site. Already a Xiotech Magnitude(R) storage area network (SAN) customer, the UMWA Health and Retirement Funds determined Xiotech's TimeScale Replication Services would provide the organization with a cost-effective, yet more secure method for protecting this critical information.

"We've been a Xiotech customer for more than seven years and have always been more than satisfied with the superb service and outstanding products, so it was a natural progression for us to rely on Xiotech to secure our most sensitive data," said David Wilsey, technology director, UMWA Health and Retirement Funds. "The new TimeScale service ensures our data won't be lost in the event of a disaster and drastically reduces our recovery window. If a disaster strikes, we can have our data restored in less than 48 hours as opposed to the 96 hours our tape system took, which is the level of service our customers expect."

Many beneficiaries of UMWA Health and Retirement Funds depend on the organization to maintain their information in a secure system and often rely on checks from the organization as their only means of income. The organization determined that adding its own dedicated backup site for replicating critical information would not be cost effective and other vendors' data backup services required significant increases in bandwidth with large telecommunications expenditures. The TimeScale service required a 3 Mbps Internet connection compared to other vendor options that required a dedicated T3 service to back up and restore data.

Xiotech implemented the new service with little time commitment from the UMWA Health and Retirement Funds internal IT staff. A TimeScale Replication Appliance ran at the UMWA site for about two weeks collecting information regarding the rate of change for the organization's data and the transfer times needed to maintain replication. The system passed all tests and has run seamlessly since June 2007.

In the event of a disaster situation, Xiotech's TimeScale Replication Services offers two methods of data recovery: UMWA Health and Retirement Funds can replicate data to its existing SAN over its Internet connection for minor outages, or the organization has the option of receiving its data pre-loaded on a replacement Magnitude 3D storage system that can be shipped wherever the organization specifies, ready to install. The second option is particularly valuable in the event of a natural disaster.

"TimeScale Replication Services is ideal for midsized organizations that need an affordable offsite data disaster recovery system," said Mike Hoch, vice president of Marketing, Xiotech. "The service is particularly well suited for organizations currently using traditional tape methods for data recovery as it provides better protection and security and ensures that operations can continue in the event of a data loss or failure."

About Xiotech

Xiotech is a leading provider of data storage and data discovery products and services to midsized organizations. With data storage and replication, archiving, litigation support and regulatory compliance expertise, Xiotech solutions and integrated approach minimize risk and maximize value across the spectrum of organizational information risk management. Xiotech's Magnitude line of midrange storage solutions include expandable and easy-to-use Fibre Channel and iSCSI-based systems. Xiotech's Business Consulting Group provides a range of modular service offerings that integrate information risk management, electronic data discovery and incident management capabilities to address the growing compliance demands facing today's corporations and public entities. Xiotech is based in Eden Prairie, Minn., and maintains major facilities in Norwich, Ct.; Vancouver, Wash.; and Hyderabad, India. For more information, visit http://www.xiotech.com, email info@xiotech.com or call toll free 1.866.472.6764.


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SOURCE Xiotech Corporation
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