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Health Partners Earns Top Marks from the National Committee for Quality Assurance (NCQA) Medical Assistance Plan Achieves "Excellent" Rating
Date:12/23/2009

PHILADELPHIA, Dec. 23 /PRNewswire-USNewswire/ -- Health Partners' Medical Assistance plan has once again received "Excellent" status, the highest level of Accreditation from the National Committee for Quality Assurance (NCQA), the most recognized accrediting body in the United States for health plans.

NCQA Accreditation evaluates how well a health plan manages all parts of its delivery system - physicians, hospitals, other providers and administrative services - in order to improve health care for its members. NCQA standards are purposely set high to encourage health plans to continuously enhance their quality.

The on-site accreditation process, which takes place once every three years, involves participation in voluntary NCQA Accreditation surveys that are conducted by a team of physicians and managed care experts. The surveys include extensive on- and off-site evaluations of over 60 standards and selected HEDIS(R)( )performance measures. HEDIS is a tool used by more than 90 percent of America's health plans to measure performance on important dimensions of care and service.

"NCQA's 'Excellent' Accreditation status is reserved for the best health plans in the nation," says Margaret E. O'Kane, president, NCQA. "It is only awarded to those plans that meet or exceed NCQA's rigorous requirements for consumer protection and quality improvement and deliver excellent clinical care."

Health Partners is deeply committed to providing its members with the highest level of service and quality care possible through health education, community health screenings, case and disease management programs, access to top-notch doctors and hospitals, and first-class customer service.

"Achieving an 'Excellent' Accreditation from NCQA sends a wonderful message to Health Partners members and our 450+ employees who are committed to serving them each day," says Mary K Stom, MD, senior vice president of healthcare man
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SOURCE Health Partners
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