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Health Care Robots: Next Generation Decision-Making Software, Eliminates Manual Systems Labor
Date:11/16/2009

y as adding more items to a shopping cart on Amazon.com - no hiring, no training, and no overhead. Each new thread is a clone that processes as effectively and efficiently as the last.

Novin describes the creation of Health Mason as a case study in good old fashion American ingenuity - having come up with the concept to overcome an unprecedented claim backlog for a health insurer. The conventional solution was to hire temporary staff to clear the work load; however new staff had very little health care experience. The result was the introduction of new errors that were even harder to fix. The result was a solution that Novin had used previously while working in the financial sector, which was to simulate human input into a system. Employing that technique was significantly harder in health care, but the result became the underpinnings for a solution that was able to perform in two weeks what a 30 person department of examiners could not accomplish in a month. Today, the latest version of Health Mason can complete the same task in 50 hours.

The latest advancements in Health Mason's logic have been to its decision-making capabilities. Health Mason draws much of its capabilities through a proprietary, health care-specific software scripting language. The scripting language codifies common health care decisions to enable rapid automation of manual processes. Most recently, Health Mason was required to audit claims - a significantly more complex task than claim editing or examining. The new scripting language was augmented to handle very sophisticated decisions.

The Linnaeus team has leveraged all these technological advancements to break from convention when it comes to health care technology in general. Novin added, "We set out to change all the negative health care software preconceptions, by making implementation time a few weeks, delivering direct one-to-one savings through a simple transaction model, and make the harder to qu
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SOURCE Linnaeus Inc.
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