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Health Authority Offers Expedient, Web-Based Medicaid Enrollment Service
Date:4/7/2009

DETROIT, April 7 /PRNewswire-USNewswire/ -- The Detroit Wayne County Health Authority has begun using a web-based Medicaid enrollment service that will expedite the screening and enrollment of prospective Medicaid recipients. The new technology, called HelpEngen(TM), was developed by TriHealix, a health care technology firm based in Norwalk, CT. HelpEngen(TM) enables health care providers to connect uninsured patients to the right assistance program by facilitating the collection of patient information, providing an immediate assessment of whether the application might be approved for benefits, and generating all the appropriate application forms for potentially eligible patients. HelpEngen(TM) will be used by the Health Authority and will also be made available to health systems that it contracts with for Medicaid outreach.

"This is a major step forward in our drive to ensure that everyone who qualifies for health benefits is enrolled," according to Chris Allen, CEO of the Detroit Wayne County Health Authority. "This tool not only provides a much more expedient enrollment process, but it indicates who is likely not to qualify for benefits. We can then find alternate resources to meet their needs."

"For health systems, this tool also means greatly expanded capability to manage the growing financial burden of caring for their uninsured patients. So it represents a true win-win for both patients and providers. We believe that HelpEngen(TM) will become a national model for improving access to health care through the enrollment process."

The HelpEngen(TM) platform supports best practices in patient access and revenue cycle management, by allowing providers to:

  • Accurately classify uninsured patients at the point of care to distinguish those who are eligible for government-sponsored health coverage or provider charity care, from those who are truly self-pay;
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SOURCE Detroit Wayne County Health Authority
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