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Harvard Pilgrim Health Care and Perot Systems Named as 'Best Partnership' by Outsourcing Center

Perot Systems Earns 'Best Partnership' Top Honor in Three of the Last Four


PLANO, Texas, May 21 /PRNewswire-FirstCall/ -- Perot Systems Corporation (NYSE: PER) and Harvard Pilgrim Health Care were named by the Outsourcing Center as the "Best Partnership," in the distinguished 2008 Outsourcing Excellence Awards. Sponsored by the Everest Group and Forbes magazine, these awards honor the most outstanding outsourcing relationships worldwide. Perot Systems also received a separate award, along with the National Life Group, for 'Best First Steps' by the Outsourcing Center.

Perot Systems and Harvard Pilgrim were selected by a panel of industry experts after a rigorous review of all components of relationship structure as well as outcomes achieved. The Best Partnership award is given to the relationship the judges believe is the most outstanding example in both establishing a partnering mindset at the outset of the relationship and continuing to mutually demonstrate that mindset through behaviors and decisions surrounding the ongoing business, challenges, and opportunities.

"This award illustrates what an extraordinary partnership Harvard Pilgrim and Perot Systems have. Perot Systems is committed to Harvard Pilgrim's success, and that commitment has enabled us to improve our level of service for our customers while achieving significant operational efficiencies," states Charles D. Baker, President and CEO of Harvard Pilgrim.

"During our eight-year relationship, Harvard Pilgrim has undergone a remarkable transformation. Perot Systems is very proud to have participated in Harvard Pilgrim's achievements. This award from the Outsourcing Center serves as validation of the hard work and commitment that our teams have collectively demonstrated in pursuit of Harvard Pilgrim's mission of improving the health of the people they serve," added Peter Altabef, President and CEO of Perot Systems.

"The companies in this relationship demonstrated a remarkable amount of flexibility as both companies' business environments and objectives changed through crises that occurred several times over the years. The way they stood shoulder to shoulder and supported each other with strategic partnering behaviors is truly outstanding," said Debra Floyd, COO, Outsourcing Center and Director, Outsourcing Excellence Awards program. Floyd specifically noted that as a result of this relationship, Harvard Pilgrim recently extended its contract with Perot Systems by signing a $1 billion dollar agreement until the year 2021.

"With so many nominations that represent the best outsourcing arrangements worldwide, it is difficult each year for the judging panel to select the Best Partnership. However, the Perot Systems and Harvard Pilgrim relationship was almost a unanimous decision for Best Partnership," added Floyd.

The receipt the 2008 award marks the third time in four years that Perot Systems has received the "Best Partnership" award from the Outsourcing Center. In 2004, Perot Systems received this top honor with Owens & Minor and again in 2007 with Old Mutual Financial Network. In 2006, Perot Systems and Vanguard Car Rental received the "Best ITO" award.

Stories of the winning relationships, published by Outsourcing Center, will be available online in the August issue of Outsourcing Journal (

Perot Systems is one of the largest providers of consulting, business process, and technology-based solutions for the healthcare industry. Perot Systems is rated as the #1 IT vendor by both healthcare provider and payer clients in the Blackbook of Outsourcing's Healthcare Industry client survey. Additionally, Perot Systems ranks first in Modern Healthcare's Annual Outsourcing list of top information systems contractors. With more than 100 managed care relationships, including IT, claims administration and business process support for seven of the top ten health plans, Perot Systems is committed to transforming the healthcare industry by providing innovative solutions and implementing the latest processes and technologies in order to achieve measurable, sustainable results.

About Outsourcing Excellence Awards

The Outsourcing Excellence Awards recognizes the world's most superior outsourcing arrangements, which demonstrate best practices in creating and sustaining competitive advantage and business transformation and achieving value and mutual benefit that increases over time for the client and service provider. The annual awards program is conducted by Outsourcing Center, an online community specializing in thought leadership, best practices, and innovation in outsourcing. The program is sponsored by Everest Group, which helps companies create customized sourcing strategies and outsourcing relationships that are tailored to their specific situations, and by Forbes Special Sections.

About Outsourcing Center

Outsourcing Center is the world's most prominent Internet portal for authoritative information on outsourcing. It provides a wealth of free research, case studies, database directories, market intelligence, and ever-expanding content targeted to outsourcing as a strategic business solution. The Center also publishes the monthly Outsourcing Journal, with more than 48,000 subscribers, and presents the annual Outsourcing Excellence Awards. Please visit for more information.

About Harvard Pilgrim

Harvard Pilgrim is a not-for-profit health plan that provides a variety of health benefit options and funding arrangements to more than one million members in Massachusetts, New Hampshire and Maine. For more information, please visit In the fall of 2007, for the third consecutive year, Harvard Pilgrim was named the #1 commercial health plan in America according to a joint ranking by U.S. News & World Report and the National Committee for Quality Assurance (NCQA)*.

About Perot Systems

Perot Systems is a worldwide provider of information technology services and business solutions. Through its flexible and collaborative approach, Perot Systems integrates expertise from across the company to deliver custom solutions that enable clients to accelerate growth, streamline operations and create new levels of customer value. Headquartered in Plano, Texas, Perot Systems reported 2007 revenue of $2.6 billion. The company has more than 23,000 associates located in North America, Europe, MENA and Asia. Additional information on Perot Systems is available at

This press release contains forward-looking statements that are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. For factors that could affect our business and cause actual results to differ materially, please refer to our Annual Report on Form 10-K for the fiscal year ended December 31, 2007, as filed with the U.S. Securities and Exchange Commission and available at, as updated in our Quarterly Reports on Form 10-Q filed after such Form 10-K, for additional information regarding risk factors. We disclaim any intention or obligation to revise any forward-looking statements whether as a result of new information, future developments, or otherwise.

*"America's Best Health Plans" is a trademark of U.S. News & World Report. The source for this data is Quality Compass(R) 2005, 2006 and 2007 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass is a registered trademark of NCQA. NCQA is a private, non-profit organization dedicated to improving health care quality.

Media Contact:

Perot Systems


Jonathan Moss

+1 972 577 6395

SOURCE Perot Systems Corporation
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