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HCCS Partners With UHC to Deliver Cultural Competency Courses
Date:3/26/2008

s state requirements for multicultural training of healthcare professionals in states such as New Jersey, California and Washington. Other states, such as Arizona, Illinois, New York and Ohio, are in the process of enacting similar regulations. In addition, understanding the customs and behaviors of other cultures can lead to significantly better patient care. Delivering care to patients in a culturally and linguistically appropriate manner is viewed by The Joint Commission as an important safety and quality issue.

"When misunderstandings occur between patients and healthcare professionals, it can lead to medical errors, impact treatment options, offend or cause patients embarrassment, violate their privacy, and ultimately, can cause patients to either seek medical care elsewhere, or not seek care at all when they should." says Ben Diamond. "It is to the benefit of all healthcare organizations to train their staff to recognize various cultural differences so the quality of patient care and provider patient communications are not impacted in a negative manner."

About University HealthSystem Consortium

The University HealthSystem Consortium (UHC) is an alliance of 102 academic medical centers and 170 of their affiliated hospitals. UHC offers its members specific programs and services to improve clinical, operational and patient safety performance.

About HCCS

Health Care Compliance Strategies, Inc (HCCS) provides up-to-date compliance and competency training courseware and learning systems to hospitals, health plans, teaching facilities, medical schools and other healthcare entities. HCCS programs are used at hundreds of healthcare facilities nationwide, with over one million registered learners. HCCS provides a full library of courses to fulfill the demanding needs of healthcare staff training, including Professional Compliance, Corporate Compliance, HIPAA Compliance, Research Compliance, Patient Safety and Competency for Quality Car
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SOURCE HCCS (Health Care Compliance Strategies, Inc.)
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