Benefit Enrollment Challenges
The study also revealed that more than half of small business employers who offer employee benefits encounter obstacles during the enrollment process -- both administrative challenges and obstacles with engaging employees in taking advantage of offerings. The most frequently cited are:
-- Managing paper work and administrative responsibilities (23%)
Challenges with Engaging Employees:
-- Getting employees to submit completed forms on time (23%)
-- Providing clear, easy-to-understand information about options (20%)
"Services that can help small and mid-size business owners successfully navigate the enrollment process exists, but have typically been reserved for larger companies," added Wu. "Guardian is committed to meeting the needs of small to mid-size business owners with effective enrollment services that provide educational support and simplify the "how to" of signing up. In the end, employees get the protection they need and employers reap the advantage of less time administering their plan."
Guardian's enrollment services include:
-- Nationwide team of Benefit Advisors committed to educating employees
about products available to them via face-to-face meetings. (Available
to eligible groups)
-- Customized enrollment kits with everything an employee needs to make an
informed decision -- in one document, personalized with a company's
name and logo.
-- Bilingual enrollment services including Spanish language enrollment
materials and phone support.
-- Toll-free employee benefits hotline where support is available in over
50 languages to answer employees' questions prior to enrolling.
-- 24/7 access to Guardian's online benefits portal, GuardianAnytime,
|SOURCE The Guardian Life Insurance Company of America|
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