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Guardian Survey: More Than Half of Small Business Employers Who Offer Benefits Encounter Challenges During Open Enrollment Season
Date:10/27/2008

n order to make sound decisions is more important than ever."

Benefit Enrollment Challenges

The study also revealed that more than half of small business employers who offer employee benefits encounter obstacles during the enrollment process -- both administrative challenges and obstacles with engaging employees in taking advantage of offerings. The most frequently cited are:

Administrative Challenges:

-- Managing paper work and administrative responsibilities (23%)

Challenges with Engaging Employees:

-- Getting employees to submit completed forms on time (23%)

-- Providing clear, easy-to-understand information about options (20%)

"Services that can help small and mid-size business owners successfully navigate the enrollment process exists, but have typically been reserved for larger companies," added Wu. "Guardian is committed to meeting the needs of small to mid-size business owners with effective enrollment services that provide educational support and simplify the "how to" of signing up. In the end, employees get the protection they need and employers reap the advantage of less time administering their plan."

Guardian's enrollment services include:

-- Nationwide team of Benefit Advisors committed to educating employees

about products available to them via face-to-face meetings. (Available

to eligible groups)

-- Customized enrollment kits with everything an employee needs to make an

informed decision -- in one document, personalized with a company's

name and logo.

-- Bilingual enrollment services including Spanish language enrollment

materials and phone support.

-- Toll-free employee benefits hotline where support is available in over

50 languages to answer employees' questions prior to enrolling.

-- 24/7 access to Guardian's online benefits portal, GuardianAnytime,

which incl
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SOURCE The Guardian Life Insurance Company of America
Copyright©2008 PR Newswire.
All rights reserved

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