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Group Health Dental in Manhattan Completes Major Renovation
Date:11/5/2013

New York, NY (PRWEB) November 05, 2013

Group Health Dental, a large, comprehensive dental practice in Manhattan, has recently completed a major renovation on their dental care facility. The renovation involved major updates to their office including new paint colors, furniture, artwork, magazines and a flat screen TV as well as the addition of kiosks and a snack bar with free coffee, hot chocolate, cappuccino, water and cold drinks. They also added a consultation room that can be used for more private consultations.

As a part of their extensive renovation and in an effort to improve the patient experience, Group Health Dental has incorporated new technology into their dental practice including intra-oral cameras, an electronic check-in system and automated email and text message appointment reminders. In planning updates to their dental office, they listened to patient complaints from the previous administration regarding long wait times and the separation of dental hygiene appointments (dental cleanings) and dental routine exams. Through a better scheduling structure and improved staff training, they have been able to reduce wait times from an average of twenty to an average of four minutes. In addition, dental cleanings and exams now take place during the same appointment, and in the same room. According to Group Health Dental’s Vice-President, Fabio Oliveira, "This renovation is another step in meeting our goal of providing a better, more fulfilling dental experience that exceeds our patient’s expectations. When deciding what we wanted to improve first, it was important to listen to our patients and use our best judgment to make the changes we felt were needed. We hope that these changes will not only improve patient care but will also set us apart from other dental practices in our area.
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