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Greenway Medical Technologies' PrimePatient Solution Transforms Physician/Patient Relationship Through Enhanced Communication Channels and Improved Workflows
Date:5/27/2009

te registration and health history forms in advance, view lab results, interact directly with their care providers, request prescription refills and manage their personal health record (PHR) all through a secure patient portal.

From a physician and practice management workflow standpoint, PrimePatient helps reduce front-end disruptions and wait times by taking online the process of registration, insurance verification and form/medical history completion; all which are notorious for bogging down front office workflow. By electronifying the process, practices experience reductions in telephone calls, as well as decreases in printing and postage costs. The streamlined and interactive workflow also helps improve patient satisfaction as they spend less time in the waiting room and are able to play a larger role in managing their healthcare through improved contact with caregivers.

PrimePatient, powered by Medfusion, which provides easy-access communication solutions for medical practices including secure patient self-service portals and Web site development, integrates into PrimeSuite so that patient information automatically transmits from the patient portal and populates the patient's health record. Physicians can securely communicate with patients and inform them of test results and other health-related notices. If a patient needs to refill a prescription he/she can simply make the request electronically and the practice can electronically place the order.

"With PrimePatient integrated into PrimeSuite, we are able to quickly process prescription refills and communicate with our patients in a secure electronic environment," said Dr. Mark Ebert of the Stillwater Women's Clinic of Stillwater, Oklahoma. "More and more of our patients are choosing to use our patient portal and prefer the electronic option to communicate their needs instead of the phone. The feedback has been overwhe
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SOURCE Greenway Medical Technologies
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