Navigation Links
Greater Baltimore Medical Center Taps Beryl for Customer Call Center Services
Date:9/24/2007

BALTIMORE, Sept. 24 /PRNewswire/ -- Greater Baltimore Medical Center (GBMC), Central Maryland's leading community hospital, has selected The Beryl Companies as its partner in offering physician referral services and healthcare customer assistance via a call center for residents of Baltimore County, Baltimore City and surrounding counties. GBMC's call center is available free of charge 24 hours a day, 7 days a week at 443-849-GBMC (4262). Beryl is the nation's leading healthcare-exclusive customer interaction center.

For those seeking a physician referral, Beryl's call advisors are specially trained to match callers' preferences to GBMC physicians, taking into account variables such as medical specialty, office location, languages spoken, insurance accepted and office hours. Callers can be immediately forwarded to a physician's office to set an appointment if they choose. In addition to the phone referrals, callers are sent a printed summary via U.S. mail listing the physician referrals.

"As part of our commitment to providing medical care and service of the highest quality to our patients, opening this call center will ensure residents have convenient access to our services any time, day or night," said Michael Hartnett, GBMC's director of marketing and research. "Our partnership with Beryl is a perfect complement to the diversity and quality of programs we offer."

GBMC includes Greater Baltimore Medical Center; Hospice of Baltimore, which provides comfort and care to patients with life-limiting illnesses; and the GBMC Foundation, which supports the GBMC mission by managing fundraising efforts. The 292-bed medical center, located on a beautiful suburban campus, serves nearly 22,000 inpatients annually and provides approximately 60,000 emergency room visits. For more information, go to http://www.gbmc.org.

Beryl helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a leading provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service to more than three million consumers each year. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit http://www.beryl.net.


'/>"/>
SOURCE The Beryl Companies
Copyright©2007 PR Newswire.
All rights reserved

Related medicine news :

1. Smoking a greater risk than HIV? Yes say health experts!!!!
2. Motorcycles Cause Greater Pollution
3. Greater volume hospitals better for stroke
4. Air pollution combined with greater medical needs
5. Cancer Patients At A Greater Risk Of Developing Blood Clots
6. Babies Born By C- section At A Greater Risk for Allergies
7. Creating A Greater Awareness Among Smokers
8. Women At A Greater Risk For Heart Failure
9. WHO Calls For Greater Emphasis On Combating AIDS
10. Vitamin D in Pregnancy Linked To Greater Bone Densities in Children
11. Road accidents greater threat than AIDS, TB: WHO
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... ... 13, 2017 , ... PurhealthRX , a leading Health and Nutrition Company, ... Purzorb™process to full spectrum CBD oil will revolutionize the rapidly growing CBD market by ... be easily incorporated into liquid products, while reducing costs to end users. , The ...
(Date:10/13/2017)... ... October 13, 2017 , ... Apple Rehab Shelton Lakes , which ... evacuation of the facility as part of a disaster drill on October 3rd. , ... and Shelton City Emergency Manager, as well as the Connecticut Long Term Care ...
(Date:10/13/2017)... York, NY (PRWEB) , ... October 13, 2017 , ... ... influential people in business to advocate for action towards gender equality at their inaugural ... views from around the globe, and reached a social audience of over 3 million. ...
(Date:10/13/2017)... ... 13, 2017 , ... Talented host, actor Rob Lowe, is ... a new episode of "Success Files," which is an award-winning educational program broadcasted ... each subject in-depth with passion and integrity. , Sciatica occurs when the sciatic ...
(Date:10/13/2017)... (PRWEB) , ... October 13, 2017 , ... “America On ... Christian identity. “America On The Brink” is the creation of published author, William ... several great-grandchildren. As a WWII veteran, he spent thirty years in the Navy. ...
Breaking Medicine News(10 mins):
(Date:10/7/2017)... --  Provista, a proven leader in the supply ... power, today announced a new resource area on Provistaco.com ... is the online home for case studies, articles on ... releases, slideshows and events. ... at their fingertips, viewers can also watch short videos ...
(Date:10/4/2017)... , Oct. 4, 2017 ... single-use, self-contained, illuminating medical devices, today announced regulatory ... Health Surveillance Agency (or Agência Nacional de Vigilância ... first single-use, cordless surgical retractor with integrated LED ... optimal access, illumination and exposure of a tissue ...
(Date:10/2/2017)... announces the European launch of their new low volume, high throughput ... Cambridge, U.K on October 4th. The new ... unprecedented speed and sensitivity while using far less sample volume through ... ... ...
Breaking Medicine Technology: