Navigation Links
Greater Baltimore Medical Center Taps Beryl for Customer Call Center Services
Date:9/24/2007

BALTIMORE, Sept. 24 /PRNewswire/ -- Greater Baltimore Medical Center (GBMC), Central Maryland's leading community hospital, has selected The Beryl Companies as its partner in offering physician referral services and healthcare customer assistance via a call center for residents of Baltimore County, Baltimore City and surrounding counties. GBMC's call center is available free of charge 24 hours a day, 7 days a week at 443-849-GBMC (4262). Beryl is the nation's leading healthcare-exclusive customer interaction center.

For those seeking a physician referral, Beryl's call advisors are specially trained to match callers' preferences to GBMC physicians, taking into account variables such as medical specialty, office location, languages spoken, insurance accepted and office hours. Callers can be immediately forwarded to a physician's office to set an appointment if they choose. In addition to the phone referrals, callers are sent a printed summary via U.S. mail listing the physician referrals.

"As part of our commitment to providing medical care and service of the highest quality to our patients, opening this call center will ensure residents have convenient access to our services any time, day or night," said Michael Hartnett, GBMC's director of marketing and research. "Our partnership with Beryl is a perfect complement to the diversity and quality of programs we offer."

GBMC includes Greater Baltimore Medical Center; Hospice of Baltimore, which provides comfort and care to patients with life-limiting illnesses; and the GBMC Foundation, which supports the GBMC mission by managing fundraising efforts. The 292-bed medical center, located on a beautiful suburban campus, serves nearly 22,000 inpatients annually and provides approximately 60,000 emergency room visits. For more information, go to http://www.gbmc.org.

Beryl helps organizations grow revenue and build lasting customer relationships by connecting people to healthcare. As a leading provider of outsourced telephone and Web-based communications, Beryl delivers 24/7 exemplary customer service to more than three million consumers each year. Since 1985, hundreds of healthcare organizations have relied on Beryl for best-practices insight and data they can use to make more informed decisions about customer acquisition and retention. For more information about Beryl and its educational arm, The Beryl Institute, visit http://www.beryl.net.


'/>"/>
SOURCE The Beryl Companies
Copyright©2007 PR Newswire.
All rights reserved

Related medicine news :

1. Smoking a greater risk than HIV? Yes say health experts!!!!
2. Motorcycles Cause Greater Pollution
3. Greater volume hospitals better for stroke
4. Air pollution combined with greater medical needs
5. Cancer Patients At A Greater Risk Of Developing Blood Clots
6. Babies Born By C- section At A Greater Risk for Allergies
7. Creating A Greater Awareness Among Smokers
8. Women At A Greater Risk For Heart Failure
9. WHO Calls For Greater Emphasis On Combating AIDS
10. Vitamin D in Pregnancy Linked To Greater Bone Densities in Children
11. Road accidents greater threat than AIDS, TB: WHO
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:7/24/2017)... ... 2017 , ... SignatureCare Emergency Center is looking to award their ... to a deserving student. Get your applications in now as the deadline is ... Castillo who is a nursing student at Prairie View A&M University with a 3.45 ...
(Date:7/24/2017)... , ... July 24, 2017 , ... ... Oakland, California effectively destroyed the construction site and threatened numerous homes and businesses ... 7th article on NBCLosAngeles.com. Los Angeles Area consulting firm Fire Protection ...
(Date:7/24/2017)... CLARA, CA (PRWEB) , ... July 24, 2017 , ... ... and financial organizations, today announced it has partnered with WALLIX to expand ... Special Publication 800-171 . , There are a number of ways to address the ...
(Date:7/24/2017)... California (PRWEB) , ... July 24, 2017 , ... ... of autologous fat (adipose) transfer systems announces the issuance of United States Patent ... patent) for its adipose filtration technology. The '398 and '324 patents cover ...
(Date:7/24/2017)... , ... July 24, 2017 , ... ... sleep management solution focused on delivering end-to-end sleep health care at scale, ... Recent literature shows that adherence rates for positive airway pressure (PAP) therapy, the ...
Breaking Medicine News(10 mins):
(Date:7/21/2017)... and EDMONTON, Alberta , July ... and the University of Alberta in ... in Nature,s partner journal, Schizophrenia 1 , demonstrating ... instances of schizophrenia with 74% accuracy. This retrospective ... of specific symptoms in schizophrenia patients with significant ...
(Date:7/21/2017)... , July 21, 2017  Endo International plc (NASDAQ: ... a comprehensive review of its manufacturing network, the Company ... distribution facilities in Huntsville, Alabama . ... place over the next 12 to 18 months. The ... by declining volumes of commoditized products and these restructuring ...
(Date:7/20/2017)... , July 20, 2017  Prime Therapeutics LLC (Prime) ... Gavras , M.D., following today,s Institute for Clinical and Economic ... on the effectiveness and value of abuse-deterrent formulations (ADF) ... the policy roundtable at the meeting. ... a material cost benefit to the use of abuse-deterrent formulations ...
Breaking Medicine Technology: