These innovations have helped Brown & Toland build a national reputation for clinical integration and technological innovation such as connecting physicians with an enterprise-wide electronic medical record, helping make Brown & Toland a leader in providing quality care for its members.
Joel Klompus, M.D., Brown & Toland's President, said, "Gloria's leadership has resulted in nine consecutive years of financial success. She has strengthened relationships with our external stakeholders, and she led the effort to create a new partnership with CPMC. Additionally, she has created a positive company culture that has resulted in high employee morale and low turnover. She is very strategic and she and her team have executed consistently."
In October 2009, Neal Birnbaum, M.D., Brown & Toland's Chairman of the Board, began the transition process by appointing a succession subcommittee of the Board; the subcommittee has retained Integrated Healthcare Strategies to help them work through a succession process and develop a list of potential candidates. Dr. Birnbaum said the Board knew this day would come. "We will make certain this is a smooth transition," he said.
Prior to coming to Brown & Toland, Austin worked as Corporate Executive Vice President and President of California for the Talbert Medical Management Company. She also was at FHP, Inc., for more than 18 years, ultimately serving as that organization's Senior Vice President, Corporate Healthcare Delivery. In that role, she was responsible for FHP's staff model HMO operations, including 58 medical centers, two hospitals, and two skilled nursing facilities in five states.
In addition to her tenure as CEO
|SOURCE Brown & Toland|
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