surveys, e-commerce and online hospital storefronts. Using a highly
targeted marketing framework based on patient information, national and
local sponsors can engage with patients at the appropriate point in
their care process with relevant, value-added messages and content. In
addition, hospitals can promote their own services, such as a
promotional message reminding patients of their option to obtain
medications through the on-site pharmacy.
-- Improved Usability - New user tools and resources provide patients and
their families with a more user-friendly experience. These features
include an on-screen remote for easier, more natural and intuitive
navigation of the system, ability to support streaming video-on-demand,
pediatric parental controls for content, and enhanced instant messaging
"We have experienced significant outcomes since we implemented the PatientLife System and continue to be impressed with its range of capabilities," said Seth Blanchard, manager of Interactive Patient Care at Florida Hospital. "Our nursing and administrative staff are excited by the new executive dashboard and its ability to track all the important patient experience data in one place. The dashboard, combined with the other new enhancements available in PLS 3.0, enables us to closely monitor and track patient feedback and satisfaction, and the PatientLife System is emerging as an essential patient care tool for our care teams."
"PLS 3.0's unique marketing framework provides us with opportunities to
personalize the customer experience in ways we haven't been able to achieve
before," said Thomas Tracy, director of retail for Virtua Health. "With
GetWellNetwork's innovative marketing capabilities, we will be able to
connect the patient to health and wellness products at the bedside. T
|SOURCE GetWellNetwork, Inc.|
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