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FutureScripts(R) Enhances Mail Order Prescription Program
Date:2/3/2009

Improved service speeds delivery to members and offers additional conveniences

PHILADELPHIA, Feb. 3 /PRNewswire/ -- FutureScripts announced today that it has launched a new mail order service program using the FutureScripts brand that will offer increased convenience, faster delivery and easier payment options for members.

"We are pleased to offer our customers and plan participants further improvements to the pharmacy benefit services they already have," said Paul Urick, R.Ph., senior vice president for FutureScripts. "Because people are busy and are looking for cost-effective and convenient ways to manage their health care needs, we expect these enhanced mail order features and services will be very well-received. They also help empower our members, giving them greater control over how and when they want to fill their prescriptions, and allowing them to save money in many cases."

FutureScripts collaborated with CVS Caremark to launch these services under the FutureScripts brand. FutureScripts' enhanced mail order service began January 1, 2009, when all bottle caps, drug information, and packaging began to include the FutureScripts name. New benefits and services include:

  • Expedited delivery of medications. More than 90 percent of the prescriptions processed are now shipped out to members within 24 hours of receipt in the fulfillment center facility. New distribution equipment and technology at the facility and dedicated staff for FutureScripts orders assures streamlined processing and quick delivery. The highly-automated facility recently expanded operations to seven days a week to accommodate greater volume and speed order shipping.

  • New convenient payment options. Members are now able to use a credit option, which allows them to defer their copayments, or they can use electronic check withdrawal
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SOURCE FutureScripts
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