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Frost & Sullivan Recognizes WCC for Its Unique Multimodal Platform

Higher accuracy through biographic and biometric fusion

MOUNTAIN VIEW, Calif., Feb. 19 /PRNewswire/ -- Based on its recent analysis of the biometrics market, Frost & Sullivan recognizes WCC Services US, Inc. (WCC) with the 2009 North American Frost & Sullivan Emerging Multimodal Platform of the Year Award for responsiveness to customers' requirements in developing the first and most unique combination of biometrics and fuzzy logic matching algorithms. WCC's ELISE ID delivers identity matches by using multimodal fusion across biometric, biographic, and contextual data - video capture, unique traits or features, criminal or travel history, PIN, barcode, or RFID data - which helps end-users to achieve a much higher degree of accuracy and reliability in identifying individuals than was previously possible.


Unlike traditional matching systems, WCC's high-performance matching system is based on rule-based, pattern matching, and fuzzy logic techniques and provides users with the most accurate information, efficiently and conveniently. Traditional Boolean search techniques only consider the black/white or true/false approach while ELISE ID follows a more granular methodology. It uses advanced technologies to calculate similarities and reports shades of grey to rank results by the aggregated match scores from each criterion. Its uniqueness lies in its capability to offer extremely fast, scalable, secure, and a multi-vendor compatible platform for different multimodal fusion algorithms.

"ELISE ID's standard-based platform allows multiple third-party biometric, text searching algorithms, and other data formats such as video to be integrated easily and cost-effectively," says Frost & Sullivan Research Analyst Neelima Sagar. "This advanced technology not only promises highest accuracy and reliability, but also provides high-speed matching for different applications including border management, criminal investigations, watch lists, trusted travelers, cargo manifests, and employee security."

The key differentiating factor of WCC's solution is its ability to perform a multimodal search over the combined data, easily integrating that facilitate . . biometric algorithms from all the vendors in the market. The open-framework system accommodates technology evolution, upgrades, and standardization, increasing the system lifecycle.

"Even as its scalability helps in handling billion of records at ultra-high speeds, its flexibility allows different organizations to maintain and control their own data, while performing a unified search result," notes Neelima Sagar.

WCC also provides value-added services such as technical support, training, and consulting services to its customers throughout the world, which complement the efficiency of its product. The company has exhibited exceptional client-focus and a pro-active approach toward customer satisfaction and retention. It serves both government and enterprise customers, and its business process is well-adapted to the customer requirements, irrespective of their size. Clients testify that the highly skilled technicians focus on quality of the solution, resulting in long-lasting relationship with them.

In recognition of its revolutionary multimodal platform and its strong commitment to customer service, Frost & Sullivan is proud to present WCC with the 2009 Frost & Sullivan Emerging Multimodal Platform of the Year Award in the North American biometrics market.

Each year, Frost & Sullivan presents the Product Innovation of the Year award to the company that has demonstrated excellence in new products and technologies within its industry. The recipient company has shown innovation by launching a broad line of emerging products and technologies.

Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About WCC Services US, Inc.

Founded in 1996, WCC Smart Search & Match develops matching software for companies with business-critical matching needs. Its flagship product, ELISE, is search and matching software that provides meaningful results. In job matching, WCC's technology is used by many of the largest staffing firms and Departments of Labor in the world. In identification, ELISE is used by large health insurance companies, banks, immigration, border security and customs. The company is headquartered in Utrecht, NL, and has offices in Palo Alto, CA and Reston, VA. For more information visit

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 31 offices on six continents. To join our Growth Partnership, please visit

    Jake Wengroff

SOURCE Frost & Sullivan
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