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Frost & Sullivan Recognizes Carestream Health with the 2009 Latin American Computed Radiology Customer Value Leadership Award
Date:9/1/2009

20 hospitals around the world, allows the company to showcase its latest solutions at key medical institutions and share best practices with other institutions. In Latin America, two institutions joined the program: the Israelita Albert Einstein Hospital (Brazil) and the American-British-Cowdry Hospital (Mexico). Both hospitals have implemented Carestream Health's digital imaging and IT solutions such as RIS/PACS, Information Management Solutions (IMS) and computed radiography systems. "From a quantitative point of view, the Center of Excellence was one of the strategies that enabled Carestream Health to increase sales in Mexico," said Woge.

Carestream Health is committed to boost customer value in the Latin American region. The "Get Real Tour" was launched in Mexico City and Sao Paulo in 2006, and in the following years this event was also held in Guadalajara, Monterrey, and Buenos Aires, Argentina. These workshops enabled customers, distributors and partners to participate and discuss the latest medical imaging advances while highlighting the latest digital workflow from Carestream Health.

Moreover, Carestream Health has already launched the Customer Experience Initiative in 2009. Throughout direct surveys, Carestream evaluates the customers' process of focusing its technology and the post-sales support customers receive. This plan aims to assess the whole business cycle and complements the company's mission to exceed customers' expectations.

For all of these pioneering measures to enhance client value, Frost & Sullivan is proud to award Carestream Health the 2009 Customer Value Leadership Award in the Latin American computed radiology market.

About the Award

The Frost & Sullivan Award for Customer Value Leadership is conferred upon the company that has demonstrated
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SOURCE Frost & Sullivan
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