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Frost & Sullivan Product Quality Accolade for KIBI Software Solutions
Date:3/19/2009

f close to zero per cent software failure, motivating more healthcare organisations to opt for its solutions," remarks Jayapradha. "KIBI has maintained a remarkable record of 99 per cent uptime and close to zero number of break downs till date. The flexibility and user friendliness of the company's EMR solution presents an added advantage."

By following the 'one patient-one journal' vision, KIBI promotes a high quality of care. The EMR offered by KIBI is capable of establishing an interface with different electronic patient journal systems - both modern and legacy - across the region. The upgrades to KIBI's DMS modules at regular intervals have eliminated the need to replace an existing DMS.

"KIBI clearly understands that in a mature EMR market, it is imperative to focus on technologically innovative and high quality solutions that fully satisfy customers," concludes Jayapradha. "KIBI's dedication to product quality, strategic technology upgrades, deep understanding of customer requirements, strong relationships with clients and provision of complete healthcare Information Technology (IT) solutions make it a worthy recipient of this award."

The Frost & Sullivan Award for Product Quality Leadership is bestowed upon the company that has demonstrated superior quality control over its competitors in product manufacturing. Quality control is an essential element of satisfying customers, increasing repeat buying behaviour, and assuring long-term market survival.

Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify
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