Additional flexibility for customers scheduled to travel through May 16
DENVER, April 29 /PRNewswire-FirstCall/ -- In response to customer concerns about the presence of the Swine Flu virus in parts of Mexico, Frontier Airlines has put the following travel policy guidelines into place for all customers scheduled to travel to/from Cancun, Cozumel, San Jose Del Cabo and Puerto Vallarta on April 27 through May 16, 2009, who bought tickets on or before April 27, 2009.
Customers scheduled on the above dates may elect to stand by free of charge on an earlier date or time. Origin and destination cities must remain the same.
For customers who have already started their travel, rules and restrictions regarding standard change fees, advance purchase, day or time applications, blackouts and minimum or maximum stay requirements have been waived. Origin and destination cities must remain the same. Changes must be made by midnight, May 6, 2009, and travel completed by May 20, 2009.
For customers who have not begun travel, they may make one change to their travel plans without a change fee. All rescheduled travel may be subject to higher fares if it does not meet the original rule or booking class.
All of these policies also apply to redemption tickets for these Mexico destinations.
Frontier continues to closely monitor travel advisories from the U.S. Department of Homeland Security as well as from the World Health Organization.
Frontier currently flies to four destinations on the east and west coasts of Mexico. For more information, please visit FrontierAirlines.com.
About Frontier Airlines Holdings, Inc.
Frontier Airlines Holdings, Inc. is the parent company of Denver-based Frontier Airlines. Currently in its 15th year of operations, Frontier Air
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