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Four Seasons Resort Maui at Wailea Announces Expert Online Access to Concierge Services
Date:9/18/2013

Maui, HI (PRWEB) September 18, 2013

Nowadays, concierge services seem to be popping up everywhere – from car rental companies to hospitals to banks – all promising value added service. Within the hospitality industry, there is a growing trend to outsource this service. One luxury resort, Four Seasons Resort Maui, has bucked this industry trend by continuing to place major emphasis on its in-house concierge services.

Guests can contact any one of the 22 concierges prior to arrival or on the spot. The names, photographs and short bios of each team member on the resort’s concierge pages of the website paint the picture of an established team, highly regarded by repeat guests. The website introduces new guests to this knowledgeable and popular team, each committed to the profession and a strength of the resort’s guest offerings. Just a look through this section and it becomes clear these professionals can save guests research time by personalizing itineraries, selecting the best and most appropriate activity partners, and using their clout to pull off seemingly impossible requests.

Recently arrived General Manager Jean Claude Wietzel believes the concierge program is at the heart of a luxury resort operation. “For the well-traveled guest, our concierge service is priceless and indispensable. Our staff are truly experts who go the extra mile. Most are either long-time Maui residents or are originally from Maui.”

Spend a day with Sam Wilhelm, chef concierge, and his staff of 22 highly-trained professionals at Four Seasons Resort Maui to get a firsthand look at the service that is provided at this five-star luxury resort every day. “It is all about creating personalized and customized itineraries f
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