For New York and New Jersey, the report card gives the percentage of each health plan's members who are satisfied with their physician.
Hospital performance is reported in a number of ways, including Appropriate Care, Heart Care, Mother/Baby, Other Conditions, Other Procedures, Patient Safety and Patient Experience/Satisfaction. Mortality rates are given, as well as hospital performance on process of care measures and characteristics of hospital care such as length of stay. The report also provides composite scores for heart attack, heart failure, pneumonia and surgical infection prevention, as well as Medicare reimbursement rates and average "self-pay" charges for selected conditions and procedures. The report card includes, for the first time, hospital experience/satisfaction data and performance on patient safety indicators.
"We hope that this expanded report card helps satisfy the regional business community's increasing need for information on health care performance and cost," says Laurel Pickering, Executive Director, New York Business Group on Health. "We also hope that our publication of this data will help draw attention to unexplained variation in hospital and HMO performance data."
Report Card Shows That Regional Performance is Good but Room for Improvement Exists
"While statewide findings are generally positive, our report card found variation in performance at the county level, sometimes even among neighboring counties," says Clare B. Bradley, MD, MPH, Senior Vice President and Chief Medical Officer, IPRO. "We need to redouble our efforts at quality improvement in order to reduce unacceptable variation in performance."
New York's HMOs are above the national average on 28 of 41 measures
where nationwide comparisons exist. For New Jersey, where 19 measures can
be compared to the national metric, the state's HMOs exceed the national
average on 10 of these 19. Commer
|SOURCE New York State Health Accountability Foundation|
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