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Former Health & Human Services Secretary Michael Leavitt To Address Health Plan Member Retention Summit
Date:2/18/2009

ldcongress.com/retention.

Mr. Leavitt's keynote address will anchor an agenda that features presentations from leading consulting and research firms, including McKinsey & Co., Gartner and Forrester. The distinguished faculty for the Summit includes several health plan executives who will share insights and best practices on member retention, including Steve Nelson, VP of Consumerism and Retail Marketing at Highmark; Ingrid Lindberg, Chief Experience Officer at CIGNA; John Cheng, VP of Strategic Marketing at Aetna; Nickolas Stam, former SVP at BlueCross BlueShield of Florida; and Steve Auerbach, who recently left his EVP position at UnitedHealth Group to serve as President of Connextions Inc.

Through interactive workshops, best practices showcases, keynotes from recognized authorities and panel discussions, Summit attendees will learn how to build, apply and measure member retention strategies designed to drive revenue and increase brand loyalty in the individual and small group market segments.

About Connextions Inc.:
Founded in 1992, Connextions and its ConnextionsHealth unit provide technology, people and industry expertise that enables its clients to grow, retain and serve customers. Connextions client list includes America's best-known corporate and healthcare organizations, including Kaiser-Permanente, Caremark, FedEx and Sprint. For information, see www.connextions.com

About World Health Care Congress Leadership Summits:
The World Health Care Congress Leadership Summit Series addresses the most cutting edge issues for health care executives across a wide range of industry sectors. Designed to expand on topics discussed at invitation-only summits during the World Health Care Congress, this series offers new perspectives on established methodologies, and details solutions to foster innovation and change.

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Former Health & Human Services Secretary Michael Leavitt To Address Health Plan Member Retention Summit 
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