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Fauquier Hospital - One of Only Five Nationwide to Receive Formal Designation as Patient-Centered Hospital
Date:10/10/2007

Planetree Organization Recognizes Hospital for Measurable Achievement and Innovation in Patient-Centered Approaches to Care

WARRENTON, Va., Oct. 10 /PRNewswire-USNewswire/ -- Fauquier Hospital of Warrenton, VA has been formally recognized by Planetree, Inc. as a "Designated Planetree Patient-Centered Hospital." This designation recognizes Fauquier's achievement and innovation in fostering a culture within the hospital that prioritizes patient comfort, dignity, empowerment and well-being, while providing top quality care.

Fauquier Hospital was one of only five hospitals to receive the Patient-Centered Hospital Designation and the only hospital in the state of Virginia to have met the stringent criteria developed by Planetree to distinguish those hospitals nationwide doing the most advanced work in patient-centered care. The long list of criteria covers both quality of care and the ways in which that care is delivered.

All Designated Planetree Patient-Centered hospitals must first meet or exceed national benchmark data as it relates to outcome measures and performance indicators on overall quality, patient satisfaction, and service. The Joint Commission has recognized and added this prestigious Planetree Designation to its Quality Check webpage.

The Planetree specific criteria that Fauquier Hospital had to meet are based on a series of focus groups conducted by Planetree over the past several years with patients across the country. This patient input spotlighted key policies and practices that patients would expect to find in a patient-centered health care environment. The committee considered the hospital's physical environment as well as the staff's involvement in the implementation of a truly patient-centered model of care. The criteria also call for patient-empowering structures like an open medical record policy, non-restrictive visiting hours, healthy and abundant food options for patients and visitors, and many other individualized services that respect each patient's unique needs.

Rodger Baker, President and CEO of Fauquier Health System stated that the designation required long term commitment from all employees. "It has been an eight-year journey that our dedicated staff has enthusiastically undertaken. They embraced the Planetree philosophy as our over-arching model of care, which required that every touch point be evaluated from the patient's perspective."

Guided by Planetree's ten components of patient-centered care (Human Interaction; Access to Information; Family Involvement; Nutrition; A Healing Environment; Arts and Entertainment; Massage and Caring Touch; Spirituality and Diversity; Integrative Therapies; and Healthy Communities), Fauquier Hospital has implemented a substantial number of initiatives and practices designed to enhance the patient experience.

"Planetree is very pleased to award Fauquier Hospital this designation," said Susan Frampton, Ph.D., Planetree's President. "Fauquier Hospital offers its patients and visitors an environment that is healing in the broadest sense of the word," said Frampton. "Extensive renovations a few years ago resulted in private rooms with internet connections for all inpatients, overnight accommodations for visitors, and a bistro that serves restaurant quality meals. And while these aspects of the physical surroundings are important and valued by patients, it is the intangible way that Fauquier's staff embodies the Planetree philosophy that makes this hospital a shining example of patient-centered care in practice."

About Fauquier Health System

Fauquier Health System is a non-profit community health system dedicated to high quality, patient-centered care in a unique environment that considers the multiple facets of healing and respects the individuality of each and every patient. Located in Warrenton, Virginia, Fauquier Health System serves the residents of Fauquier and several surrounding counties. It comprises: Fauquier Hospital, a full accredited, 86-bed hospital; Warrenton Overlook Health and Rehabilitation Center, a 115-bed long-term care and rehabilitation facility; and a medically-supervised LIFE Center offering health and wellness programs. It also has a 50% ownership in two joint ventures: Piedmont Home Care, a retail outlet offering medical, home health, and wellness supplies, and the Cancer Center at Lake Manassas, a state-of-the-art radiation treatment facility. In 2006, Fauquier Health System provided $4.4 million in charity care to its community. More information on Fauquier Health System is available online at http://www.fauquierhospital.org.

About Planetree

Founded in 1978 by a patient in San Francisco, today Planetree is an internationally recognized leader in the growing movement to transform the health care experience by considering health care facilities, processes and protocols from the perspective of the patient. In diverse healthcare settings throughout the United States, Canada, and Europe, Planetree is demonstrating that patient-centered care is not only an empowering philosophy, but a viable, vital, and cost-effective model of care.

MEDIA CONTACT: Gayla VandenBosche, Fauquier Health System, Public Relations

vandenboscheg@fauquierhospital.org. Office (540)-341-0884, Cell (703)-314-7510


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SOURCE Fauquier Health System
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