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Fallon Community Health Plan Selects CaseNET to Enhance Care Services Infrastructure

Care Management Solution Supports FCHP Emphasis on Efficiently Providing

Customers with the Best Service and Product Choices

WALTHAM, Mass., Oct. 2 /PRNewswire/ -- CaseNET, Inc., a provider of innovative enterprise care management software solutions, announced today that Fallon Community Health Plan (FCHP) successfully deployed the CaseNET solution in support of its care services initiatives.

"We were looking for a vendor with a true member-centered solution, which is exactly what CaseNET offers," said Kelly Cummings, FCHP's Assistant Vice President of Care Coordination. "They provide a comprehensive solution that's actually built around our own processes and workflows, and that also has the flexibility to be easily adapted to fit our future needs. With every interaction, we know we made the correct decision because with CaseNET we have found a true partner."

FCHP emphasizes providing enhanced care services to stay ahead of evolving member health care needs while ensuring even greater administrative efficiencies to customers. The FCHP Care Services organization continuously looks for ways to improve and expand its program offerings to help members with their acute and chronic health care needs, as well as to support improving health outcomes. This emphasis on "member focused" care ensures that members have one point of contact and requires real time coordination and collaboration across the FCHP teams and programs.

The CaseNET solution addresses FCHP's member-centered coordination and collaboration requirements and provides a care management platform that can evolve with changing process and program needs. Implementation of the CaseNET solution has enabled FCHP to consolidate multiple medical management applications into one robust application, streamlining their business processes. Leveraging CaseNET's flexibility, FCHP will continue to assess existing programs and evolve its business processes in support of new, expanded or refined programs.

"In a highly competitive environment, Fallon Community Health Plan is at the forefront of a growing trend of healthcare providers looking to streamline processes while providing enhanced services," said Joe Laforet, Vice President of Sales for CaseNET. "FCHP has shown a commitment to continuously providing innovative care services for members while managing costs for their customers. We look forward to helping them achieve this goal and meet the constantly evolving health care needs of their customers."

About FCHP

Founded in 1977, Fallon Community Health Plan is a regional health care services organization, and the only health plan in Massachusetts that is both an insurer and provider of care. FCHP offers a complete product portfolio of group and individual health plan options (HMO, POS, PPO, Commonwealth Care, Commonwealth Choice, MassHealth and Medicare Advantage plans). We administer fully- and self-insured funding arrangements with customized services for employers. Our uniquely developed provider networks offer high-quality, cost-effective, coordinated care, and our broad spectrum of services and programs ensures that our members, at every stage of life, remain as healthy and productive as possible. As a provider of care, FCHP operates Summit ElderCare(SM), an advanced and completely integrated PACE (Program of All-inclusive Care for the Elderly) program that offers seniors and their caregivers an alternative to nursing home care. FCHP has earned consistent ratings as one of the nation's top health plans, and is the only health plan in Massachusetts to have been awarded "Excellent" Accreditation by the National Committee for Quality Assurance for our HMO, Medicare Advantage and Medicaid products. Fallon Community Health Plan's corporate headquarters are located at 10 Chestnut St., Worcester, MA 01608. For more information, contact Christine Cassidy at 508-368-9502 or visit FCHP's Web site at

About CaseNET

CaseNET Inc. provides a comprehensive suite of care management software and service solutions that center on the individual receiving care and the discipline of team-based care management. At the heart of the system is a highly flexible platform that incorporates an organization's existing processes and workflows into an intuitive environment along with breakthrough reporting capabilities that turn care management data into meaningful, real-time accessible outcome data. For more information contact CaseNET (888) 701-0886 or e-mail

CaseNET is a trademark of CaseNET, Inc. All other companies and products referenced herein are trademarks or registered trademarks of their respective holders.

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