Fallon Community Health Plan Selects CaseNET to Enhance Care Services Infr...( Care Management Solution Supports F...),Health

Care Management Solution Supports FCHP Emphasis on Efficiently Providing

Customers with the Best Service and Product Choices

WALTHAM, Mass., Oct. 2 /PRNewswire/ -- CaseNET, Inc., a provider of innovative enterprise care management software solutions, announced today that Fallon Community Health Plan (FCHP) successfully deployed the CaseNET solution in support of its care services initiatives.

"We were looking for a vendor with a true member-centered solution, which is exactly what CaseNET offers," said Kelly Cummings, FCHP's Assistant Vice President of Care Coordination. "They provide a comprehensive solution that's actually built around our own processes and workflows, and that also has the flexibility to be easily adapted to fit our future needs. With every interaction, we know we made the correct decision because with CaseNET we have found a true partner."

FCHP emphasizes providing enhanced care services to stay ahead of evolving member health care needs while ensuring even greater administrative efficiencies to customers. The FCHP Care Services organization continuously looks for ways to improve and expand its program offerings to help members with their acute and chronic health care needs, as well as to support improving health outcomes. This emphasis on "member focused" care ensures that members have one point of contact and requires real time coordination and collaboration across the FCHP teams and programs.

The CaseNET solution addresses FCHP's member-centered coordination and collaboration requirements and provides a care management platform that can evolve with changing process and program needs. Implementation of the CaseNET solution has enabled FCHP to consolidate multiple medical management applications into one robust application, streamlining their business processes. Leveraging CaseNET's flexibility, FCHP will continue to assess existing programs and evolve its business processes in support of new, expanded
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