Navigation Links
Emory Healthcare Uses SciHealth to Improve Patient Satisfaction
Date:1/25/2008

Data transparency improves patient satisfaction scores

ATLANTA, Jan. 25 /PRNewswire/ -- In an effort to more effectively measure individual performance and improve patient satisfaction scores, Emory Healthcare implemented SciHealth INSIGHT. By incorporating patient satisfaction benchmarks established through Press Ganey with INSIGHT, Emory Healthcare increased their overall Press Ganey score by 2 points within 24 months. In addition, individual measures of patient satisfaction also increased significantly.

"With INSIGHT, we are able to provide better transparency into the data that supports our organizational benchmarks," says Redge Hanna, Emory Healthcare's Director of Service Performance. "Having a wide range of clinical, financial and operational performance indicators in one place helps drive the vital results with real-time facts behind them."

Various aspects of patient satisfaction helped to drive the overall increase. One example, food services, yielded a 4 point increase in the score. Patient wait times at Emory Clinics also dropped -- also increasing the score by nearly 4 points. During the same period, Emory experienced another one point increase in their score for Patients Likelihood To Recommend Services To Others.

"We are committed to bringing greater transparency to leading healthcare organizations like Emory," says Bill Leander, SciHealth CEO. "By providing a single source of truth when executing an initiative, organizations like Emory are better equipped to quickly target resources appropriately for improvement."

In 2007, Emory Healthcare was ranked by US News & World Report as one of America's Best Hospitals -- with seven specialty areas ranking in the top 50 nationwide. Emory Healthcare has 1,184 licensed patient beds across 3 hospitals, 9,000 employees and more than 20 health centers located throughout Metro Atlanta.

About SciHealth, Inc.

SciHealth, Inc. is a leading healthcare performance management software company, providing solutions to over 300 hospitals in the U.S., including some of the nation's premier providers. Thousands of decision makers rely on SciHealth's business intelligence tools each day to take more purposeful and timely actions using informative alerts, dashboards, and scorecards. SciHealth's unique "IT Lite" approach accelerates performance and strategic alignment by increasing transparency and accountability throughout an organization. For more information, please visit us at http://www.scihealth.com or contact us at info@scihealth.com.


'/>"/>
SOURCE SciHealth, Inc.
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. Brain Circuits That Suppress Memory Found
2. Lack of imagination in older adults linked to declining memory
3. Memory Pharmaceuticals Receives Nasdaq Notification Related to Minimum Bid Price
4. Drug Found to Create New Connections in Brain, Restoring and Improving Memory
5. Understand How Sleep Impacts Learning and Memory
6. People with rare type of memory loss still sensitive to others, study shows
7. First Cognitive Training to Demonstrate Immediate Generalizability Through Standardized Assessments of Memory
8. Brain Exercises Sharpen Memory in Older Adults
9. The hormone of darkness: melatonin could hurt memory formation at night
10. Memory Pharmaceuticals Appoints Paul Blake to Board of Directors
11. Memory Pharmaceuticals Announces Positive Phase 2a Results for MEM 3454 in Alzheimers Disease
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:1/19/2017)... ... January 19, 2017 , ... Wells ... facility enhancement of their 503A compounding pharmacy located in Ocala, Florida. , ... physicians and patients throughout the United States for high-quality human anti-aging and ...
(Date:1/19/2017)... ... January 19, 2017 , ... This month, the CEO and ... name of their drug rehab center in Delray Beach, Florida has been changed from ... only stars such as Philip Seymour Hoffman and Chris Farley are dying from heroin ...
(Date:1/19/2017)... , ... January 19, 2017 , ... WhoHaha , ... up with the American Heart Association (AHA) to produce a three-part video series that ... will debut as part of the launch of AHA’s Healthy For Good™ movement, which ...
(Date:1/19/2017)... ... January 19, 2017 , ... Cosmetic Town, an online ... procedures in order to make it easier for their readers to get the information ... they impact as well as the techniques used on those particular areas. , “We ...
(Date:1/19/2017)... , ... January 19, 2017 , ... ... and development solutions for drugs, biologics and consumer health products, today announced that ... with Gattefossé, the leader in innovative excipients and drug delivery solutions to health ...
Breaking Medicine News(10 mins):
(Date:1/19/2017)... Calif. , Jan. 19, 2017  Abaxis, Inc. ... manufacturing point-of-care blood analysis instruments and consumables for the ... call to discuss its financial results for the third ... call will be at 4:15 p.m. ET on Thursday, ... for the third quarter fiscal year 2017 after the ...
(Date:1/19/2017)... , Jan. 19, 2017  Sensus Healthcare, ... device company specializing in the treatment of non-melanoma ... keloids, with superficial radiation therapy, today announced that ... year 2016 financial results on Thursday, February 2, 2017 ... will hold a conference call with the investment ...
(Date:1/19/2017)... , January 19, 2017 ... announced that the U.S. Food and Drug Administration (FDA) ... a New Drug Application (NDA) for SHP465, a long-acting, ... as a potential once-daily treatment for Attention-Deficit/Hyperactivity Disorder (ADHD). ... or around June 20, 2017, the designated Prescription Drug ...
Breaking Medicine Technology: