Navigation Links
Emory Healthcare Uses SciHealth to Improve Patient Satisfaction
Date:1/25/2008

Data transparency improves patient satisfaction scores

ATLANTA, Jan. 25 /PRNewswire/ -- In an effort to more effectively measure individual performance and improve patient satisfaction scores, Emory Healthcare implemented SciHealth INSIGHT. By incorporating patient satisfaction benchmarks established through Press Ganey with INSIGHT, Emory Healthcare increased their overall Press Ganey score by 2 points within 24 months. In addition, individual measures of patient satisfaction also increased significantly.

"With INSIGHT, we are able to provide better transparency into the data that supports our organizational benchmarks," says Redge Hanna, Emory Healthcare's Director of Service Performance. "Having a wide range of clinical, financial and operational performance indicators in one place helps drive the vital results with real-time facts behind them."

Various aspects of patient satisfaction helped to drive the overall increase. One example, food services, yielded a 4 point increase in the score. Patient wait times at Emory Clinics also dropped -- also increasing the score by nearly 4 points. During the same period, Emory experienced another one point increase in their score for Patients Likelihood To Recommend Services To Others.

"We are committed to bringing greater transparency to leading healthcare organizations like Emory," says Bill Leander, SciHealth CEO. "By providing a single source of truth when executing an initiative, organizations like Emory are better equipped to quickly target resources appropriately for improvement."

In 2007, Emory Healthcare was ranked by US News & World Report as one of America's Best Hospitals -- with seven specialty areas ranking in the top 50 nationwide. Emory Healthcare has 1,184 licensed patient beds across 3 hospitals, 9,000 employees and more than 20 health centers located throughout Metro Atlanta.

About SciHealth, Inc.

SciHealth, Inc. is a leading healthcare performance management software company, providing solutions to over 300 hospitals in the U.S., including some of the nation's premier providers. Thousands of decision makers rely on SciHealth's business intelligence tools each day to take more purposeful and timely actions using informative alerts, dashboards, and scorecards. SciHealth's unique "IT Lite" approach accelerates performance and strategic alignment by increasing transparency and accountability throughout an organization. For more information, please visit us at http://www.scihealth.com or contact us at info@scihealth.com.


'/>"/>
SOURCE SciHealth, Inc.
Copyright©2008 PR Newswire.
All rights reserved

Related medicine news :

1. Brain Circuits That Suppress Memory Found
2. Lack of imagination in older adults linked to declining memory
3. Memory Pharmaceuticals Receives Nasdaq Notification Related to Minimum Bid Price
4. Drug Found to Create New Connections in Brain, Restoring and Improving Memory
5. Understand How Sleep Impacts Learning and Memory
6. People with rare type of memory loss still sensitive to others, study shows
7. First Cognitive Training to Demonstrate Immediate Generalizability Through Standardized Assessments of Memory
8. Brain Exercises Sharpen Memory in Older Adults
9. The hormone of darkness: melatonin could hurt memory formation at night
10. Memory Pharmaceuticals Appoints Paul Blake to Board of Directors
11. Memory Pharmaceuticals Announces Positive Phase 2a Results for MEM 3454 in Alzheimers Disease
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:2/7/2016)... (PRWEB) , ... February 07, 2016 , ... ... prolapse with the latest techniques and the most minimally invasive approaches. , Women ... prolapse, particularly after menopause. Other risk factors include surgery to the pelvic floor, ...
(Date:2/7/2016)... , ... February 07, 2016 , ... ... program. MyDecision™ empowers employers and organizations with the tools and information to lower ... three elements to cut the cost of providing employee healthcare benefits by as ...
(Date:2/6/2016)... ... February 06, 2016 , ... ... 5000 PERIOPERATIVE NURSES EXPECTED AT AORN SURGICAL CONFERENCE & EXPO , WHAT: ... world with an estimated 5000 perioperative nurses in attendance to study the ...
(Date:2/6/2016)... ... February 06, 2016 , ... With the FCPX ... warm color grades to their footage. A LUT is a Lookup Table that contains ... the corresponding color indicated by the table. By manipulating each pixel, LUT's can change ...
(Date:2/6/2016)... ... 06, 2016 , ... Research has shown that building shame ... frequency and level of relapse. , At the 2016 iaedp Symposium, ... explore the critical tasks of the recovery phase and beyond including relapse prevention ...
Breaking Medicine News(10 mins):
(Date:2/5/2016)... 2016  Syneron Medical Ltd. (NASDAQ: ELOS ... today that William Griffing , Chief Executive ... to participate in the Leerink Partners 5 th ... 2016 in New York City ... meet with the Mr. Griffing and will include ...
(Date:2/5/2016)... Feb. 5, 2016  As people age, it is ... of recommended screenings and tests that are linked with ... However, for the majority of aging individuals, hearing health ... For the 37.5 million American adults who report some ... to make hearing health a 2016 healthy aging priority.[1] ...
(Date:2/5/2016)...  Aralez Pharmaceuticals Inc. ("Aralez") today announced the completion ... Pharmaceuticals Canada Inc. ("Tribute") following approval of the transaction ... combined company will operate under Aralez Pharmaceuticals Inc. ("Aralez"), ... Canada , Ireland ... the terms of the Agreement and Plan of Merger ...
Breaking Medicine Technology: