Navigation Links
Edgewood Partners Insurance Center Enhances Customer Support And Streamlines Processes Using Sofrront CRM

EPIC selected Soffront CRM over competing solutions because it fulfilled all of their needs within their budget

Fremont, CA (PRWEB) January 27, 2010 -- Soffront® Software Inc.,, the leader of mid-market CRM software, today announced that Edgewood Partners Insurance Center (EPIC) is using Soffront CRM to improve customer support, sales opportunities, and marketing activities. EPIC ( is California's fastest growing insurance brokerage, risk management, and employee benefits consulting firm.

EPIC selected Soffront CRM over competing solutions because it fulfilled all of their needs within their budget. "We are impressed with the software's ease of use and ease of customization," explained Brian Talebzadeh, EPIC's Information Technology Managing Partner. "Soffront's solution also provides us with robust features at an affordable price."

The IT department at EPIC is using Soffront's Help desk module to more efficiently manage customer information and to enhance communication with clients. "With Soffront all customer information is easily available and organized," continued Talebzadeh. "The software allows us to automatically track customer issues, quickly assign ownership, and easily escalate issues, if necessarily,"

Soffront's fully web-based, self-help and knowledge management software provides knowledge base capabilities to EPIC's customers, partners and employees. The entire organization is now better able to efficiently build and share knowledge.

EPIC's sales and marketing departments are streamlining processes using the sales module of the CRM software. "Soffront has increased our productivity by allowing us to automatically track opportunities," said Talebzadeh. "Using Soffront's automated tools, we can also more efficiently forecast our sales and predict revenues."

Talebzadeh concluded that EPIC is very pleased with the selection of Soffront CRM.
"Soffront CRM is an affordable, yet robust solution. Additionally, Soffront's technical team is very knowledgeable and willing to help customers."

About Soffront

Soffront Software Inc. has the experience, technology and focus for mid market companies seeking CRM solutions. A CRM pioneer since 1992, Soffront spans the enterprise with integrated CRM: sales, marketing, customer service, knowledge base, help desk, project management, asset/inventory management, order processing, defect tracking and more. Soffront CRM is flexible, powerful, and affordable. It is designed to readily adapt to a company's processes, workflows, and users. With on-demand, on-site, or host-to-purchase options, Soffront is the perfect choice for mid-size companies. Soffront's installed base includes Fortune 500 companies, mid-sized businesses, federal, state, and local governments. Soffront is privately held, debt-free, and profitable.

Media Contact:                  
Alison Golan, 904-230-0349   


Read the full story at

Source: PRWeb
Copyright©2010 Vocus, Inc.
All rights reserved

Related medicine news :

1. Wedgewood Pharmacy and Midwest Veterinary Supply Sign New Agency Agreement
2. Wedgewood Pharmacy: U.S. Court of Appeals Vacates DEA Action
3. FLAVORx Teams up with Wedgewood Pharmacy to Make it Even Easier to Make Pet Medications Taste Good
4. Wedgewood Pharmacy Responds to Acepromazine Maleate Drug Shortage
5. AtriCure to Present at Thomas Weisel Partners 2007 Healthcare Conference
6. Matrixx Initiatives, Inc. to Present at the Roth Capital Partners 2007 New York Conference
7. ATS Medical to Present at the 2007 Thomas Weisel Partners Healthcare Conference
8. Thailand: Partners Open Free AIDS Treatment Clinic in Renowned AIDS Temple in Lop Buri
9. AtriCure to Present at Roth Capital Partners 2007 New York Conference
10. MDS to Present at Thomas Weisel Partners Healthcare Conference
11. Lutheran Senior Services Partners with Silverchair Learning Systems to Enhance Employee Training and Education
Post Your Comments:
(Date:6/26/2016)... Lake Orion, Clarkston, Michigan (PRWEB) , ... June ... ... direction with respect to fertility once they have been diagnosed with endometriosis. These ... tolerable intercourse but they also require a comprehensive approach that can help for ...
(Date:6/25/2016)... ... June 25, 2016 , ... "With 30 hand-drawn hand ... project," said Christina Austin - CEO of Pixel Film Studios. , ProHand Cartoon’s ... within Final Cut Pro X . Simply select a ProHand generator and drag ...
(Date:6/25/2016)... ... June 25, 2016 , ... On Friday, June 10, ... Bronze Wellness at Work award to iHire in recognition of their exemplary accomplishments in ... the 7th annual Maryland Workplace Health & Wellness Symposium at the BWI Marriott in ...
(Date:6/24/2016)... ... 2016 , ... June 19, 2016 is World Sickle Cell Observance Day. In ... benefits of holistic treatments, Serenity Recovery Center of Marne, Michigan, has issued ... Sickle Cell Disease (SCD) is a disorder of the red blood cells, which can ...
(Date:6/24/2016)... ... June 24, 2016 , ... ... for accelerated orthodontic treatment. Dr. Cheng has extensive experience with all areas of ... AcceleDent, and accelerated osteogenic orthodontics. , Micro-osteoperforation is a revolutionary adjunct to ...
Breaking Medicine News(10 mins):
(Date:6/23/2016)... Research and Markets has announced the addition ... Chemical (Sugar, Petrochemical, Glycerin), Inorganic Chemical), Functionality (Filler, Binder, ... Forecast to 2021" report to their offering. ... excipients market is projected to reach USD 8.1 Billion ... forecast period 2016 to 2021. The ...
(Date:6/23/2016)... , June 23, 2016 Research ... Pharma News Issue 52" report to their offering. ... in influenza treatment creates a favourable commercial environment for MedImmune ... growing patient base that will serve to drive considerable growth ... vaccine would serve to cap sales considerably, but development is ...
(Date:6/23/2016)... , June 23, 2016 ... Oticon , industry leaders in advanced ... launch of Oticon Opn ™, the world,s first ... of possibilities for IoT devices.      (Photo: ... Oticon introduces a number of ,world firsts,: ...
Breaking Medicine Technology: