Navigation Links
Edgewood Partners Insurance Center Enhances Customer Support And Streamlines Processes Using Sofrront CRM
Date:1/27/2010

EPIC selected Soffront CRM over competing solutions because it fulfilled all of their needs within their budget

Fremont, CA (PRWEB) January 27, 2010 -- Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Edgewood Partners Insurance Center (EPIC) is using Soffront CRM to improve customer support, sales opportunities, and marketing activities. EPIC (www.edgewoodins.com) is California's fastest growing insurance brokerage, risk management, and employee benefits consulting firm.

EPIC selected Soffront CRM over competing solutions because it fulfilled all of their needs within their budget. "We are impressed with the software's ease of use and ease of customization," explained Brian Talebzadeh, EPIC's Information Technology Managing Partner. "Soffront's solution also provides us with robust features at an affordable price."

The IT department at EPIC is using Soffront's Help desk module to more efficiently manage customer information and to enhance communication with clients. "With Soffront all customer information is easily available and organized," continued Talebzadeh. "The software allows us to automatically track customer issues, quickly assign ownership, and easily escalate issues, if necessarily,"

Soffront's fully web-based, self-help and knowledge management software provides knowledge base capabilities to EPIC's customers, partners and employees. The entire organization is now better able to efficiently build and share knowledge.

EPIC's sales and marketing departments are streamlining processes using the sales module of the CRM software. "Soffront has increased our productivity by allowing us to automatically track opportunities," said Talebzadeh. "Using Soffront's automated tools, we can also more efficiently forecast our sales and predict revenues."

Talebzadeh concluded that EPIC is very pleased with the selection of Soffront CRM.
"Soffront CRM is an affordable, yet robust solution. Additionally, Soffront's technical team is very knowledgeable and willing to help customers."

About Soffront

Soffront Software Inc. has the experience, technology and focus for mid market companies seeking CRM solutions. A CRM pioneer since 1992, Soffront spans the enterprise with integrated CRM: sales, marketing, customer service, knowledge base, help desk, project management, asset/inventory management, order processing, defect tracking and more. Soffront CRM is flexible, powerful, and affordable. It is designed to readily adapt to a company's processes, workflows, and users. With on-demand, on-site, or host-to-purchase options, Soffront is the perfect choice for mid-size companies. Soffront's installed base includes Fortune 500 companies, mid-sized businesses, federal, state, and local governments. Soffront is privately held, debt-free, and profitable.

Media Contact:                  
Alison Golan, 904-230-0349   
Alison(at)Soffront(dot)com

###

Read the full story at http://www.prweb.com/releases/2010/01/prweb3525752.htm.


'/>"/>
Source: PRWeb
Copyright©2010 Vocus, Inc.
All rights reserved

Related medicine news :

1. Wedgewood Pharmacy and Midwest Veterinary Supply Sign New Agency Agreement
2. Wedgewood Pharmacy: U.S. Court of Appeals Vacates DEA Action
3. FLAVORx Teams up with Wedgewood Pharmacy to Make it Even Easier to Make Pet Medications Taste Good
4. Wedgewood Pharmacy Responds to Acepromazine Maleate Drug Shortage
5. AtriCure to Present at Thomas Weisel Partners 2007 Healthcare Conference
6. Matrixx Initiatives, Inc. to Present at the Roth Capital Partners 2007 New York Conference
7. ATS Medical to Present at the 2007 Thomas Weisel Partners Healthcare Conference
8. Thailand: Partners Open Free AIDS Treatment Clinic in Renowned AIDS Temple in Lop Buri
9. AtriCure to Present at Roth Capital Partners 2007 New York Conference
10. MDS to Present at Thomas Weisel Partners Healthcare Conference
11. Lutheran Senior Services Partners with Silverchair Learning Systems to Enhance Employee Training and Education
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:5/5/2016)... ... May 05, 2016 , ... ... (LAIs), today announced a development collaboration with the Australian critical medicine company, ... such as schizophrenia. , LAI medicines can offer improved therapeutic benefits over oral ...
(Date:5/5/2016)... ... ... Einstein Medical is proud to announce that it has created ... at the 2016 ASCRS/ASOA Symposium and Congress, which takes place in New Orleans, LA ... Surgery and the American Society of Ophthalmic Administrations will be held at the Ernest ...
(Date:5/5/2016)... ... ... from Friday, May 6 - Sunday, May 8, fifteen elite athletes from Team Semper ... Mountain Bike Camp, hosted in conjunction with WTB and Cannondale in ... who’ll share pro tips with the injured veterans as they rip down some of the ...
(Date:5/5/2016)... Francisco, CA (PRWEB) , ... ... ... intensive lectures and hands-on exercises, the Wharton Seminars for Business Journalists ... a better understanding of key business and economic issues.  This one-day program ...
(Date:5/5/2016)... ... ... Derrin Doty Group has unveiled the latest charity campaign in their ongoing community ... The insurance provider’s caring team has been so moved by the sudden death of ... the flu, that they have decided to extend their original campaign. Compassionate community members ...
Breaking Medicine News(10 mins):
(Date:5/3/2016)... , May 4, 2016 ... 154 pages, profiling 09 key companies and supported ... professional and in-depth study on the current state ... overview of the industry including definitions, classifications, applications ... analysis is provided for the international market including ...
(Date:5/3/2016)... Germany , May 3, 2016  Axiogenesis has acquired a major investment from Sino-German High-Tech Fund to further ...    Photo - http://photos.prnewswire.com/prnh/20160503/362921 ... ... ... ...
(Date:5/3/2016)... 3, 2016   BIOTRONIK , a leader ... Food and Drug Administration (FDA) approval of Iperia ... heart failure patients with access to diagnostic magnetic ... remote monitoring with daily automatic transmission and closed ... in response to physiological demands. ...
Breaking Medicine Technology: