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EMSI and Cybersettle Partner to Provide Cybersettle Clients With Medical Record Retrieval Services

SCOTTSDALE, Ariz., June 10 /PRNewswire/ -- Examination Management Services, Inc. (EMSI), the largest provider of document retrieval services in the nation, and Cybersettle, the world leader in accelerated dispute resolution, are partnering to provide Cybersettle users with integrated medical record retrieval services to support rapid online resolution of claim disputes.

Combining Cybersettle's Web-based dispute resolution system with EMSI's medical record retrieval services will allow parties to resolve claims faster and with fewer impediments than traditional methods, increasing productivity, saving time and reducing costs, all without leaving their offices.

"Finding medical records and resolving a claim dispute can be time consuming and expensive," said Robert Brook, EMSI's executive vice president and chief development officer. "By joining forces, EMSI and Cybersettle have simplified the process to make claim settlement faster and less expensive."

"EMSI is the leader in the medical record retrieval field, and the ideal fit in the Cybersettle value chain for claims organizations and plaintiff's lawyers," said Gary Thater, Cybersettle's vice president and chief information officer." By adding the EMSI process to Cybersettle's suite of services, we are able to provide our clients with a comprehensive claims settlement solution."

Users can access EMSI's services through the Cybersettle Web site, enabling streamlined retrieval of medical records for any type of claim. With a database of more than 750,000 medical providers and their unique processing procedures, EMSI greatly reduces cycle time and costs while ensuring that documents are legible, complete and accurate. Orders received by 2:00 p.m. (CST) are processed the same business day and documents are typically available for online viewing in less than two weeks. Users can also check the real-time status of the medical record order 24 hours a day.

About EMSI

Examination Management Services, Inc. (EMSI) provides leading-edge medical information, risk management and investigation services to support informed, reliable business decisions in the insurance, legal, clinical and business communities. Building on 30 years of unwavering commitment to outstanding customer service, continuous quality improvement and creative service options, we partner with our customers to increase profits, enhance productivity and promote rapid growth. We are the largest provider of medical record retrieval services and a leading provider of paramedical examination, inspection, teleunderwriting and claim investigation services. Through multiple regional call centers, a national service center, a nationwide network of affiliate offices and the most advanced technology, we give our clients the attention to detail of a local office with the speed and consistency of a large company. For more information, visit EMSI on the Web at

About Cybersettle

Cybersettle is the world leader in accelerated dispute resolution. Cybersettle pioneered and holds patent rights to, among other things, the automated, online, double-blind bid, dispute resolution system. The unique multi-step settlement method consists of Cybersettle's renowned Web-enabled settlement application, followed by optional telephone facilitation. Cybsersettle's expedited process allows parties to resolve a wide range of claims quickly and confidentially.

SOURCE Examination Management Services, Inc.
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