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EMRs Put to the Test on Usability
Date:4/7/2009

nce, and experts in user interface design," says Dr. Robert Schumacher, Managing Director. "For the first time health care purchasers will get to the heart of 'meaningful use' - objective, independent data based on actual use. Our research will not be based on a surveys or checklists. It is real performance measurement gathered from practicing clinicians using realistic data. Combined with CCHIT and KLAS data, health-care purchasers can have a complete picture of function, opinion, and now usability of applications."

User Centric's syndicated research offering consists of employing state-of-the-art user research methods to measure efficiency, effectiveness, and satisfaction. Clinical users, representative of the market, will perform tasks based on use cases drawn from ONCHIT. Criterion-based measures of learnability and usability will be collected.

Usability is highly correlated with adoption. Applications that are more usable stand a higher chance of success in the marketplace.

The service is fee-based to offset costs, and all subscribing vendors will receive an extensive report on the user performance of their application. In our initial offering, the first ten subscribing vendors will receive the report, and a readout as well as expert advice on how to improve the customer experience with user interface. Health Care Organizations can have access to the report in late 2nd quarter.

The research will be run regularly and be made available to consultants and providers. Set for delivery before ONCHIT provides guidance in the Fall of 2009, solutions providers can opt in to the study before May 15, 2009.

To find out how to have your EMR part of the study and costs involved, contact Gavin Lew or Robert Schumacher at +1.630.320.3900. Further syndicated studies are envisioned in other areas of health IT in the coming months. Visit User Centric at HIMSS 2009 (

SOURCE User Centric, Inc.
Copyright©2009 PR Newswire.
All rights reserved

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