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ECRI Institute Unveils Comprehensive Patient Safety Organization (PSO) Services

Reporting systems, in-depth analysis, interactive toolkits with solutions and recommendations drawing on experience working with more than 1 million event reports

PLYMOUTH MEETING, Pa., Oct. 1 /PRNewswire-USNewswire/ -- Anticipating the release of final regulations for the Patient Safety and Quality Improvement Act of 2005, ECRI Institute, a nonprofit organization that researches best approaches to improve patient care, will preview its new Patient Safety Organization (PSO) services at the American Society for Healthcare Risk Management (ASHRM) annual conference, October 2 to 5, 2008.

ECRI Institute, with 40 years of experience operating healthcare problem reporting systems and safety initiatives, will offer PSO membership programs, as well as support for other PSOs. PSO services are based on applied research, interactive tools, a learning network, and a reporting platform powered by rL Solutions. To enable healthcare providers to learn from near misses and adverse events and to improve patient care, the PSO provides incident report collection and analysis; culture-of-safety recommendations; best practices library, advisories and publications; continuing medical education; and ready-to-use toolkits.

"Driving change is the focus of our PSO," says Jeffrey C. Lerner, Ph.D., President and Chief Executive Officer, ECRI Institute. "Change means improved patient safety -- even the reimbursement system now recognizes this, but improved care is the true positive return on investment from participation."

The reporting platform is powered by rL Solutions, a leading software company with deep experience in adverse event reporting, whose systems are used by more than 500 healthcare clients, including some of the largest and most forward thinking healthcare organizations in the United States. The platform will provide a secure way for ECRI Institute's PSO to accept data from providers using any electronic system, as well as to provide an intuitive interface for manual entry.

"Improving the safety of healthcare through software is the core focus of our organization," says Sanjay Malaviya, President and Chief Executive Officer of rL Solutions. "Working with ECRI Institute to effect positive change on this scale is a tremendous opportunity."

ECRI Institute's analytics team, with experience handling more than 1 million adverse event reports, understands not just what reports say, but also want they don't say. "We conduct research on best practices and the evidence behind solutions; we examine organizational dynamics and the care processes behind the event reports," says John R. Clarke, M.D., Clinical Director, Patient Safety and Quality, ECRI Institute. "As a result, we identify causes and contributing factors that are sometimes not apparent to the reporters themselves."

For more information about ECRI Institute's Patient Safety Organization, visit, e-mail, or call (610) 825-6000, ext. 5389.

About ECRI Institute

For 40 years, ECRI Institute has operated a medical device problem reporting system used by hospitals and other providers around the world, as well as other broad patient safety reporting and analysis systems for public and private entities. The Institute has a long history of investigating events and publishing authoritative risk reduction strategies. ECRI Institute is designated as an Evidence-based Practice Center by the U.S. Agency for Healthcare Research and Quality, and a Collaborating Center for Patient Safety, Risk Management, and Healthcare Technology by the World Health Organization. ECRI Institute has developed and implements the Pennsylvania Patient Safety Reporting System, a mandatory error and near-miss reporting program for Pennsylvania hospitals and other healthcare facilities, under contract to the Pennsylvania Patient Safety Authority, winner of the 2006 John M. Eisenberg Award. For more information, visit

About rL Solutions

rL Solutions provides proven risk management, patient feedback, claims, and infection control software to help healthcare organizations improve patient safety and healthcare quality. rL Solutions brings together innovative technologies, stellar client service, and a broad ecosystem of partners to give its 500 clients a complete safety and quality solution. With products that are easy to use and easy to implement, rL Solutions is a world leader in the healthcare market. For more information, visit

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