Navigation Links
E-mails Improve Patient-Surgeon Communication
Date:2/18/2008

Study found more exchanges occurred when people were encouraged to use them

MONDAY, Feb. 18 (HealthDay News) -- Providing patients with e-mail access to their surgeon appears to improve communication, a new report shows.

"People who use e-mail certainly would like to have e-mail access to their physicians," concluded the authors of the study, published in the February issue of the Archives of Surgery. "Despite the many concerns, we believe that this study shows that the provision to patients of readily available e-mail access to their surgeon provides a very effective means of improving communication prior to patients undergoing elective surgery."

Although e-mail has transformed business and personal communication in the past decade, little has been published regarding its use in health care "other than dire warnings about the potential minefield of legal disasters and litigation that might accompany its use," according to background information in the article.

The study -- conducted by Dr. Peter Stalberg, of the Royal North Shore Hospital in Sydney, Australia, and his colleagues -- covers 100 patients who were undergoing thyroid or parathyroid surgery. All had access to their surgeon's e-mail address through their appointment card and a Web site, but half also received an information sheet with the e-mail address and a statement that the surgeon's preferred method of communication was e-mail. The other patients received an information sheet without either the e-mail address or statement.

In all, 26 of 100 patients (26 percent) initiated additional communication with the surgeon around the time of operation. The group given the sheet with the e-mail information contacted the surgeon the most (19 of the 50 versus seven of the 50 without it). Most of the communication -- 22 of the 26 contacts -- was conducted by e-mail, regardless of whether the person had received a sheet with the e-mail information.

The other four communications were by fax (three) or phone (one).

For patients using e-mail, 18 of 22 (81 percent) were in the group provided with e-mail information, while four of the 22 (18 percent) were in the group that did not receive e-mail information on their contact sheet.

Most e-mails sent addressed one issue, with the most issues being four in one e-mail. Some of the most popular issues raised by e-mail were general information (in 21 e-mails), postoperative recovery (eight), results (five) and reassurance (four). There were no differences in patient satisfaction with communication between the two groups.

More information

The Agency for Healthcare Research and Quality has a video and other information about having good communications with your doctor.



-- Kevin McKeever



SOURCE: Journal of the American Medical Association, news release, Feb. 18, 2008


'/>"/>
Copyright©2008 ScoutNews,LLC.
All rights reserved  

Related medicine news :

1. As depression symptoms improve with antidepressants, hopelessness can linger
2. HEPA Filters May Improve Cardiovascular Health
3. Using HEPA filters may improve cardiovascular health
4. TeamStaff Reports First Quarter Net Income and $0.7 Million Income Improvement From Continuing Operations Over Prior Year
5. $4 million award to improve detection of acute kidney injury after cardiac surgery
6. GSK Launches New Website to Help Employers Lower Costs and Improve the Health of Workers
7. GenOdyssee Receives Notice of Allowance from U.S. Patent Office for Improved Interferon-Alpha Aimed at Hepatitis C
8. New sensor system improves detection of lead, heavy metals
9. New Patient Safety Proposed Regulation Aims to Improve Health Care Quality and Patient Safety
10. Surgery improves quality of life for children with sleep apnea
11. Select Comfort Creates Sleep Number Quality of Life Advisory Board to Improve Lives, Enhance Well-Being
Post Your Comments:
*Name:
*Comment:
*Email:
Related Image:
E-mails Improve Patient-Surgeon Communication 
(Date:2/5/2016)... , ... February 05, 2016 , ... ... President George H. Van Allen have signed a joint enrollment and degree completion ... seamless pathway toward associate and baccalaureate degrees at FHU|Dickson. , The agreement ...
(Date:2/5/2016)... (PRWEB) , ... February 05, 2016 , ... The American ... technology, such water may be safer than regular municipal or well water. The recent ... radio host Sharon Kleyne, could go a long way toward increasing public acceptance of ...
(Date:2/5/2016)... ... February 05, 2016 , ... At its annual meeting held ... as Chairman of the National Board of Directors. Mr. McDermott succeeds former APDA Chairman, ... stated Leslie A. Chambers , APDA President and CEO. “Pat has tirelessly served ...
(Date:2/5/2016)... ... 05, 2016 , ... In sleep, when the defenses of the day are ... of patients with eating disorders is significant self-criticism, and consequently these patients experience this ... regarded as maladaptive means for coping with this unease, but also leads to a ...
(Date:2/5/2016)... , ... February 05, 2016 , ... ... Columbia University Men’s Soccer Career Development event in New York City on Thursday, ... Commisso, Chairman and CEO of Mediacom, (both alumnus of the varsity Columbia soccer ...
Breaking Medicine News(10 mins):
(Date:2/5/2016)... , Feb. 5, 2016  Venice,s newest ... is the first of its kind in the ... tattoos through advanced laser treatment. The physician-owned and ... Suncoast by storm with its revitalizing ... and advanced multi-wavelength Astanza Trinity technology. ...
(Date:2/5/2016)... India , February 5, 2016 ... a new market research report "Fetal (Labor & Delivery) ... & Antepartum), Warmer, Incubator, Pulse Oximeter, Phototherapy/Jaundice Management Devices, ... published by MarketsandMarkets, This report studies the global market ... market is estimated at USD 6.28 Billion in 2015 ...
(Date:2/5/2016)... Feb. 5, 2016 ... the "Global Obstetrics Partnering 2010-2016: Deal ... to their offering. --> http://www.researchandmarkets.com/research/hcdvg6/global_obstetrics ... "Global Obstetrics Partnering 2010-2016: Deal trends, ... their offering. --> Research and ...
Breaking Medicine Technology: