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DrScore.com Recognizes 'America's Most Loved' Doctor
Date:2/10/2009

demy of Orthopaedic Surgeons, which has encouraged its membership to improve physician-patient communication and monitor practice evaluations by consumers. "Patient surveys provide real-time, pertinent, and specific feedback about my personal performance as a physician. Physicians who are able to monitor on an individual basis, such as with DrScore.com, receive timely appraisals of their practice and communication style. My associate and I have found the quarterly feedback reports very helpful to see what kind of care we are providing to our patients."

To date, more than 66,000 patients have completed DrScore online surveys in which they answer questions on everything from signage in the parking lot and friendliness of the receptionist to how long they waited and how much time the physician spent with them. Nearly 1,000 physicians have signed up with DrScore to receive detailed reports which they use to make improvements to their practices and increase their patients' satisfaction.

Increasing patient satisfaction is important because it directly links to quality of care issues such as following doctors' orders and taking the prescribed medications, factors which ultimately lead to better outcomes. "All of our research has found that a good bedside manner and spending quality time with the patient is a critical component in patient satisfaction," Dr. Feldman said. "Patients who are happy with their physicians are more comfortable going to their doctor when they have a problem. And they are also more likely to follow doctors' orders and take the prescribed medications, which leads to overall lower health care costs."

To be considered for Doctor of the Year, the doctors had to have at least 100 ratings on the DrScore site. Runners up were:

  • Beth Santmyire-Rosenberger, M.D.: Appalachian Spring Dermatology, Fairmont, W.V.
  • Mark Zalla, M.D.: Dermatology Associates of Northern K
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SOURCE DrScore.com
Copyright©2009 PR Newswire.
All rights reserved

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