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Diabetes Response Service Launches in U.S. and Canada

NEWPORT BEACH, Calif., Nov. 29 /PRNewswire/ -- Diabetes Response Service, the first and only pro-active emergency response system, launches in the United States and Canada December 1st, 2007 providing scheduled daily phone call support from live operators who monitor the subscribers to prevent hypoglycemia and complications such as seizures, brain cell death and physical death. Diabetes Response Service provides customizable scheduled text message reminders to help manage and control blood glucose levels and medication.

Diabetes Response Service was created by Rick Clark, a type 1 diabetic, his son Josh T. Clark and family friend Aaron Clem -- both former USC roommates.

"Traditional emergency response systems are counter-intuitive to diabetics," Rick stated. "When a diabetic's blood sugar levels are low, the diabetic can pass out or go into seizures. At that point, the diabetic cannot push a button or activate 911."

Diabetes Response Service designed a solution that provides monitoring service calls. If a diabetic cannot answer the phone after several attempts, Diabetes Response Service alerts a subscriber's personal contacts on file. The contacts can raise the diabetic's blood glucose levels preventing complications in a timely manner, reducing ambulance fees and medical costs. If the diabetic's contacts cannot be reached, Diabetes Response Service, supporting advanced FCC & NENA 911 service, dispatches an ambulance to the subscriber's address on file.

Josh explained, "Parents call kids in college. Children call elderly parents. Friends call friends. Neighbors call neighbors. People use their own support service, but there are complications. Your friends and neighbors can't always be there when you need them, they can forget to call, and commonly feel burdened."

Diabetes Response Service offers a support system that is personalized and customizable through an easy to use online control panel to update schedules, phone and text services and information, along with an on/off feature that can pause service calls.

Aaron added, "A diabetic can sign up online or with a customer service representative. No special device is needed. The subscriber is billed a flat monthly fee per call, or text and has the ability to select how many service calls they want in addition to their time zone, address, call schedule and friend and family contact information which is all stored in a central call center database.

"We want to give diabetics security and independence," Rick stated.

Visit to learn more.

SOURCE Diabetes Response Service
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