Navigation Links
DTE Energy Asks Employees to Help Safeguard Customers
Date:4/24/2009

Company joins state Gatekeeper program to help look out for seniors' welfare

DETROIT, April 24 /PRNewswire/ -- DTE Energy is asking its employees to be on the lookout and help identify potentially vulnerable elderly customers as part of the statewide Gatekeeper program, made even more necessary as Michigan's economy continues to tumble.

"Times are difficult for many of our customers and we want to do our part to help ensure people don't fall through the cracks," said Joyce Hayes-Giles, DTE Energy senior vice president, Customer Service. "The Gatekeeper program is an innovative partnership that looks out for our older members of the communities we serve, the people who are most at risk."

DTE Energy has many employees whose jobs bring them in contact with people on a daily basis. Employees will watch for signs that customers could be in trouble, such as disorientation, an overgrown or untended yard, and uncollected mail or newspapers.

State Sen. Bruce Patterson (R-Canton), chair of the Senate Energy Policy Committee, joined DTE Energy leadership today to discuss the need and importance of the program with DTE Energy employees, who learned about the potential danger signs and how to respond. The program will be rolled out companywide in the next few weeks.

For DTE Energy, which has hundreds of employees working in the field, the Gatekeeper program will provide an additional tool to identify potentially at-risk customers. The program was developed in 1978 and has been implemented nationally to help ensure that every older person has a network of trained community representatives looking out for them on a regular basis.

DTE Energy is joining forces with the Michigan Office of Services to the Aging (OSA), which will take referrals from DTE Energy employees, assess the seniors' situations and get them the services they need. OSA offers help with nutrition, transportation, home maintenance, personal care and legal, safety and financial issues.


'/>"/>
SOURCE DTE Energy
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Trade-offs reveal no clear favorites in alternative energy market
2. Environment, Energy and Ethics conference at UD, Sept. 21-23
3. HHS Provides Over $131 Million In Energy Assistance
4. Dynamic Energy Systems Goes Online and On-Demand
5. Proven Nutrition Provides Energy and Hope to Cancer Fighters
6. National Energy Services Receives Repeat Orders From Golden Living and Cathedral Rock Skilled Nursing Facilities
7. From Fatigued to Fantastic! Provides Antidote to Energy Crisis
8. Reliant Energy, Houston Texans Ahman Green and Matt Schaub Team to Hold News Conference, Book Signing to Raise Awareness about Autism
9. Youth and Health Experts Call on the Governor to Take the Buzz Out of Energy Drinks
10. Study shows energy drink cocktails lead to increased injury risk
11. China Holdings, Inc. Announces 2nd Biomass Renewable Energy Project (Power Capacity: 50 MW); Total Potential: 100 MW in Biomass Energy Pipeline
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:12/8/2016)... ... 08, 2016 , ... Russ DiGilio , founder and ... #QuackGivesBack campaign which supported local breast cancer organizations during National Breast Cancer Awareness ... Back initiative, and we’re very pleased with the participation in every franchisee’s ...
(Date:12/8/2016)... , ... December 08, 2016 , ... CURE Media Group, ... and advocacy groups, has aligned with Upstage Lung Cancer in efforts to combat lung ... announcement, Michael J. Hennessy, Jr said, “CURE Media Group is honored to team up ...
(Date:12/8/2016)... Fla (PRWEB) , ... December 08, 2016 , ... ... smarter modes of access for customers and employees that are both engaging and ... 7 with Service Smart Technology, the software company revealed today its plans to ...
(Date:12/8/2016)... ... 08, 2016 , ... STAT courier is pleased to announce that due to ... they are expanding their presence in Dallas. One of the most exciting parts for ... jobs to the Dallas and Forth Worth market. STAT takes pride in treating their ...
(Date:12/8/2016)... ... December 08, 2016 , ... Vida Health, the ... Series B led by Canvas Ventures . Other investors include Nokia Growth Partners ... mobile platform to serve more consumers who are managing chronic conditions or ...
Breaking Medicine News(10 mins):
(Date:12/9/2016)... 9, 2016 Research and Markets has announced ... report to their offering. ... The global travel vaccines market to grow at a ... covers the present scenario and the growth prospects of the global ... report considers the revenue generated from the sales of various vaccines ...
(Date:12/8/2016)... , Dec. 8, 2016 Australia Ophthalmic Lasers ... report, "Australia Ophthalmic Lasers Market Outlook to 2022", provides ... The report provides value, in millions of US dollars, ... segements - Excimer Lasers, Femtosecond Lasers and YAG Lasers. ... shares data for each of these market segements, and ...
(Date:12/8/2016)... KEY FINDINGS The global medical ... Various reasons for growth of the medical lifting sling ... chronic diseases, high recovery cost of injuries and government ... lifting sling refers to an assistive device that helps ... connect to the lift and hold the patient. It ...
Breaking Medicine Technology: