Industry Veteran Jay Flounlacker Tapped to Lead Client Support, Project
Management, Implementation, Training and Technical Services
BIRMINGHAM, Ala., March 24 /PRNewswire/ -- DST Health Solutions is a recognized leader in the healthcare technology industry, providing innovative solutions to more than 390 clients. In keeping with its history of delivering excellent client service, DST Health Solutions has established a new service delivery organization.
Headed by industry veteran Jay Flounlacker, vice president for service delivery, this new organization will ensure that DST Health Solutions' clients -- including health plans and physician groups -- receive comprehensive service and support. The organization will align the delivery of client support, project management, implementation, training and technical services.
"DST Health Solutions is committed to client service excellence," said Steve Sabino, president of DST Health Solutions. "Jay's industry experience and leadership will enable the company to provide a comprehensive client experience, centrally managed by our new service delivery organization."
Flounlacker held management and executive positions with healthcare and consulting companies, including Electronic Data Systems, First Consulting Group, Apache Medical Systems, Amisys and SoftMed. He holds an executive MBA from Loyola College in Baltimore, and a bachelor's in English from the University of Maryland.
About DST Health Solutions
DST Health Solutions delivers solutions and business process
outsourcing services that improve efficiency, reduce operational costs,
increase speed to market and improve customer service for health plans,
consumer-directed plans, government plans (Medicare Advantage/Part D and
Medicaid) and physician practices. DST Health Solutions' enterprise
applications, and ASP and BPO services support 390 healthcare clients,
representing more than 38 million covered lives, 360 millio
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