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Customers Design Reid Supply's New Web Site
Date:7/7/2009

Reid Supply Company, a leading supplier of industrial and technical parts and free CAD images to engineers, technicians and others has enhanced their web site with direct input from their customers. John Carrier, the company's President, says the new ReidSupply.com is all about ease of use with a new intuitive smarter search engine and a de-emphasis on marketing. The new site takes the customer exactly where they want to go faster and easier. Plus, the new site offers a Knowledge Base for engineers, machinists, hobbyists and scholars. Their repository of information features the free CAD library, a large collection of industrial supply reference books, a free "Ask An Expert" feature, a free e-newsletter, free Resource Guides special requests and more.

Muskegon, Michigan (PRWEB) July 7, 2009 -- What Does It Take to Build a World-Class e-Commerce Web Site? According to the web services team at Reid Supply Company, a Michigan-based global distributor of industrial parts, components and supplies, all it takes is getting direct input from many customers, along with some savvy data managers, creative web designers and clever web developers to incorporate the customers' desires.

In a continuing effort to improve the customer experience, the web development team at Reid Supply enlisted the help of long-time patrons to understand their ecommerce needs for industrial products. What they found was good news.

"We discovered that we were on the right track with our developmental planning for the new ReidSupply.com,"
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