Navigation Links
Customer Loyalty Tool Widely Used in Most Industries is Now Available to Doctors
Date:6/2/2009

DENVER, June 2 /PRNewswire/ -- In most industries, customer satisfaction is a driver for sustainable success and long-term growth. It was just a matter of time for the healthcare industry to feel the need to consistently measure patient satisfaction. In the past, some hospitals took the first steps using patient surveys, which are typically paper forms mailed to patients. More recently, Report For Doc (http://www.reportfordoc.com) has taken patient surveys to a whole new level, partnering with doctors to confidentially measure patient satisfaction. When healthcare expenses desperately need to be cut, this new concept may reduce costs by over $6,000/year per doctor -- hence, a hospital with 1,000 doctors currently using the old-fashioned paper forms can save over $6 million/year. Originally designed for health professionals who think like business owners, the tool is becoming increasingly popular among doctors interested in proactively managing their careers. It is safe to say, in a few months, most health professionals will be using a similar tool.

Here is how the service works: the doctor signs up for the service for $65/month and then receives by mail a box of survey invite cards (size of a business card) automatically every quarter. During the patient's visit, the doctor or the staff hands out to patients an invite card. Each card contains a unique code that patients will subsequently use to anonymously take a 5-minute online survey. Typical response rates are 5% to 30% - if a doctor sees 10 patients daily, she has 30 to 180 responses per quarter. Results are shared solely with the doctor in a quarterly report, which also anonymously compares results with other doctors using the service.

Users report the following benefits:

  • Costs: Assuming a cost of $2 per paper survey mailed, if a doctor sees 15 patients per day, the annual cost per doctor is $7,200 (assuming 240 days/year). With Report For Doc, the cost for the same 15 patients per day is $780/year, almost a 90% reduction.

  • Effectiveness: Patients can respond to the survey immediately after the visit, while the experience is fresh in their minds. Results are immediately updated online.

  • Control: Existing services focus on helping patients evaluate doctors and results are made public. Report For Doc takes an innovative approach, partnering with doctors to help them learn what patients think, and serves as a confidential self-assessment tool, with individual results reported solely to the doctor.

A doctor who uses the service said: "For a flat monthly fee, doctors can invite every patient to take the survey and patients appreciate being able to share their opinions. The service requires no effort: you sign up online, your staff hands out the invite cards to patients; and then you receive the confidential reports."

Report For Doc is available to physicians, dentists and other doctors who are in private practice, group medicine, hospitals and academia. Visit http://www.reportfordoc.com for details.

    Contact:

    Sergio Oliveira, Managing Director
    720-277-6049 - direct

This release was issued through eReleases(TM). For more information, visit http://www.ereleases.com.


'/>"/>
SOURCE Report For Doc LLC
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Therap Services Continues to Hire Experienced Developmental Disability Industry Clinicians for its Customer Support Team
2. Whole Foods Market(R) Donates $25,000, for Midwest Farmers - Hoping to Match an Additional $10,000, via Customer Donations
3. Blue Cross Blue Shield of Michigan Offers New Approach to Customer Group Wellness
4. Roy Jakobs Appointed Elsevier Managing Director, A&G Sales and Customer Marketing
5. J.D. Power and Associates Reports: CIGNA HealthCare Recognized for Call Center Customer Satisfaction Excellence For a Second Consecutive Year
6. Nucletron Announces Management Buy-Out to More Effectively Meet the Demands of Its Customers and the Radiation Therapy Community
7. Texas Aviation Services: Over 20 Years of Creating Flying Emergency Rooms for Airborne EMS Customers in US and Latin America
8. New Technology at Unitrin Direct Gives Customers an Alternative to Waiting
9. Verizon Introduces Broadband Video Call Center Link for Deaf or Hard-of-Hearing Customers in Mid-Atlantic Region
10. Greater Baltimore Medical Center Taps Beryl for Customer Call Center Services
11. BioProcessors Launches SimCell(TM) Services to Meet Increased Customer Demand
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:10/13/2017)... ... , ... Yisrayl Hawkins, Pastor and Overseer at The House of Yahweh, has ... least understood books in the Holy Scriptures, Revelation. The Book of Revelation paints a ... centuries. Many have tossed it off as mere rubbish, but Yisrayl Hawkins says that ...
(Date:10/12/2017)... ... October 12, 2017 , ... First ... compliance program management, will showcase a range of technology and learning solutions at ... (NCAL) Convention and Expo to be held October 14–18, 2017 at the Mandalay ...
(Date:10/12/2017)... ... October 12, 2017 , ... The American College of Medical Informatics (ACMI) ... FACMI, during the Opening Session of AMIA’s Annual Symposium in Washington, D.C. AMIA’s ... Morris F. Collen, a pioneer in the field of medical informatics, this prestigious award ...
(Date:10/12/2017)... ... ... Leading pediatric oncology experts at Children’s National Health System will join ... International Society of Paediatric Oncology (SIOP) Oct. 12-15. Chaired by Jeffrey Dome, ... at Children’s National, and Stephen P. Hunger, M.D., Chief of the Division of ...
(Date:10/12/2017)... Miramar, FL (PRWEB) , ... October 12, 2017 ... ... is presenting the latest in wound care advancements to physician colleagues, skilled nursing ... lecture is titled, "Navigating the Treacherous Waters of Wound Care." , "At many ...
Breaking Medicine News(10 mins):
(Date:9/19/2017)... 2017 HistoSonics, Inc., a venture-backed medical device company developing a non-invasive, robotically assisted, ... three leadership team developments today:   ... ... Tom Tefft ... Veteran medical device executive Josh Stopek , PhD, who has ...
(Date:9/18/2017)... PROVIDENCE, R.I. , Sept. 18, 2017 ... in the fields of bioinformatics and immune ... to develop a protective avian influenza A (H7N9) vaccine. ... is distantly related to seasonal influenza and ... approaches, which rely on prior exposure to be ...
(Date:9/12/2017)... , Sept. 12, 2017  Consumer reviews on the independent review ... as the number one company for hearing aids, ranking it higher ... other brands. ... Named #1 by Consumers For Hearing Aids ... Embrace Hearing is an online store that provides high performance, state-of-the-art, ...
Breaking Medicine Technology: