Navigation Links
Customer Loyalty Tool Widely Used in Most Industries is Now Available to Doctors
Date:6/2/2009

DENVER, June 2 /PRNewswire/ -- In most industries, customer satisfaction is a driver for sustainable success and long-term growth. It was just a matter of time for the healthcare industry to feel the need to consistently measure patient satisfaction. In the past, some hospitals took the first steps using patient surveys, which are typically paper forms mailed to patients. More recently, Report For Doc (http://www.reportfordoc.com) has taken patient surveys to a whole new level, partnering with doctors to confidentially measure patient satisfaction. When healthcare expenses desperately need to be cut, this new concept may reduce costs by over $6,000/year per doctor -- hence, a hospital with 1,000 doctors currently using the old-fashioned paper forms can save over $6 million/year. Originally designed for health professionals who think like business owners, the tool is becoming increasingly popular among doctors interested in proactively managing their careers. It is safe to say, in a few months, most health professionals will be using a similar tool.

Here is how the service works: the doctor signs up for the service for $65/month and then receives by mail a box of survey invite cards (size of a business card) automatically every quarter. During the patient's visit, the doctor or the staff hands out to patients an invite card. Each card contains a unique code that patients will subsequently use to anonymously take a 5-minute online survey. Typical response rates are 5% to 30% - if a doctor sees 10 patients daily, she has 30 to 180 responses per quarter. Results are shared solely with the doctor in a quarterly report, which also anonymously compares results with other doctors using the service.

Users report the following benefits:

  • Costs: Assuming a cost of $2 per paper survey mailed, if a doctor sees 15 patients per day, the annual cost per doctor is $7,200 (assuming 240 days/year). With Report For Doc, the cost for the same 15 patients per day is $780/year, almost a 90% reduction.

  • Effectiveness: Patients can respond to the survey immediately after the visit, while the experience is fresh in their minds. Results are immediately updated online.

  • Control: Existing services focus on helping patients evaluate doctors and results are made public. Report For Doc takes an innovative approach, partnering with doctors to help them learn what patients think, and serves as a confidential self-assessment tool, with individual results reported solely to the doctor.

A doctor who uses the service said: "For a flat monthly fee, doctors can invite every patient to take the survey and patients appreciate being able to share their opinions. The service requires no effort: you sign up online, your staff hands out the invite cards to patients; and then you receive the confidential reports."

Report For Doc is available to physicians, dentists and other doctors who are in private practice, group medicine, hospitals and academia. Visit http://www.reportfordoc.com for details.

    Contact:

    Sergio Oliveira, Managing Director
    720-277-6049 - direct

This release was issued through eReleases(TM). For more information, visit http://www.ereleases.com.


'/>"/>
SOURCE Report For Doc LLC
Copyright©2009 PR Newswire.
All rights reserved

Related medicine news :

1. Therap Services Continues to Hire Experienced Developmental Disability Industry Clinicians for its Customer Support Team
2. Whole Foods Market(R) Donates $25,000, for Midwest Farmers - Hoping to Match an Additional $10,000, via Customer Donations
3. Blue Cross Blue Shield of Michigan Offers New Approach to Customer Group Wellness
4. Roy Jakobs Appointed Elsevier Managing Director, A&G Sales and Customer Marketing
5. J.D. Power and Associates Reports: CIGNA HealthCare Recognized for Call Center Customer Satisfaction Excellence For a Second Consecutive Year
6. Nucletron Announces Management Buy-Out to More Effectively Meet the Demands of Its Customers and the Radiation Therapy Community
7. Texas Aviation Services: Over 20 Years of Creating Flying Emergency Rooms for Airborne EMS Customers in US and Latin America
8. New Technology at Unitrin Direct Gives Customers an Alternative to Waiting
9. Verizon Introduces Broadband Video Call Center Link for Deaf or Hard-of-Hearing Customers in Mid-Atlantic Region
10. Greater Baltimore Medical Center Taps Beryl for Customer Call Center Services
11. BioProcessors Launches SimCell(TM) Services to Meet Increased Customer Demand
Post Your Comments:
*Name:
*Comment:
*Email:
(Date:6/27/2016)... ... June 27, 2016 , ... TopConsumerReviews.com recently awarded their highest ... . , Millions of individuals in the United States and Canada wear eyeglasses. Once ... to both correct vision and make a fashion statement. Even celebrities use glasses as ...
(Date:6/26/2016)... ... June 26, 2016 , ... On June 10-11, 2016, A Forever ... Cereal Festival and World’s Longest Breakfast Table in Battle Creek, MI, where the rehabilitation ... as home to some of the world’s leading providers of cereal and other breakfast ...
(Date:6/26/2016)... Carolina (PRWEB) , ... June 26, 2016 , ... ... of a new product that was developed to enhance the health of felines. The ... centuries. , The two main herbs in the PawPaws Cat Kidney Support ...
(Date:6/26/2016)... Orion, Clarkston, Michigan (PRWEB) , ... June 26, ... ... with respect to fertility once they have been diagnosed with endometriosis. These women ... intercourse but they also require a comprehensive approach that can help for preservation ...
(Date:6/25/2016)... ... June 25, 2016 , ... Austin residents seeking Mohs surgery services, ... Mohs Surgery and to Dr. Russell Peckham for medical and surgical dermatology. , Dr. ... skin cancer. The selective fellowship in Mohs Micrographic Surgery completed by Dr. Dorsey was ...
Breaking Medicine News(10 mins):
(Date:6/24/2016)... , Belgium , June ... MKT: VNRX), today announced the appointment of Dr. ... of Directors as a Non-Executive Director, effective June ... Company,s Audit, Compensation and Nominations and Governance Committees.  ... Dr. Futcher will provide independent expertise and strategic ...
(Date:6/23/2016)... -- Any dentist who has made an implant supported denture ... of them do not even offer this as a viable ... costs involved. And those who ARE able to offer that ... cost that the majority of today,s patients would not be ... , founder of Dental Evolutions Inc. and inventor of Implanova ...
(Date:6/23/2016)... Research and Markets has announced the addition of the ... to 2022" report to their offering. ... financial data derived from varied research sources to present unique ... on the market during the next five years, including a ... markets, regional and country level analysis. The report provides a ...
Breaking Medicine Technology: